Hotels in Puerto Banús

"Excellent peaceful"

"Small rooms, room smelt of smoke, breakfast not great "

"This is a great hotel where its greatest asset is its location. The beach is across the street and there are shops and restaurants everywhere. The daytime reception host seemed a bit off. At one point I’d come down to ask a question and there were already three people in line and I waited while he was talking to the person I believe taking the next shift right in front of everyone. Speaking very loudly and for five minutes all they did was talk to each other. With a line of people you should be devoting all your attention to the people in the line and then when you have no line you can take care of your own business. He made several errors with our room, but eventually straightened everything out. Overall, it’s a good hotel and the other people work in the reception desk were very nice and friendly."

"Great value for money. "

"Great selection every day, staff are very friendly helpful and joyful everywhere you encounter them "

"Wonderful hotel "

"Always outstanding service and location 10/10. Sadly there is some kind of dispute so the beach side restaurant etc is closed. "

"The room wasn’t clean, it’s was broken items. Beds were horrible. I don’t recommend sleeping on it. We are all hurting from back pains. The sofa was dirty. You can actually see dust as you tap it. The reception didn’t make it easy on us with parking, giving us half information which cost us more money. Overall I wouldn’t recommend this to anyone, especially families with young infants."

"This hotel is by far one of the best, from you get there to when you leave, all staff are absolutely lovely, Daniel, and the rest of the staff, from the reception, to the restaurants, to over all, you have been an amazing team, always smiling and so helpful, I couldn’t ask for a better experience, and I am definitely coming back, is hotel is more than a 5* hotel. Thank you to the team at Don Carlos ❤️"