Hotels in Hip Strip

"The property was so beautiful and clean. Everywhere you turn there was staff cleaning and organizing at all times. The buffet hall served amazing fresh food daily. And the wait staff was always so helpful. If you wanted something special they def would try their best to get it for you.. the mimosas are top teir!"

"Elite club not worth the money spent"

"Room was very clean, breakfast and staff was excellent, will definitely visit again next time I will be in Montego Bay. Location A++"

"One of the best hotels we’ve ever stayed at! Although we originally planned for four nights, we had to leave after three due to an emergency and fly back to the States. The staff overall were wonderful. We especially loved the courtesy and service from the buffet restaurant team—they were warm, attentive, and truly made our dining experience enjoyable. That said, the service at the Jamaican and Italian restaurants could use some improvement. The servers there seemed disengaged, almost as if they were tired or having an off day. There wasn’t much energy or friendliness, and at times it felt like we didn’t really matter. Thankfully, we didn’t let those moments take away from the joy of our trip. A special shoutout to Trishina at the front desk for making our check-in smooth and pleasant. She was so polite and kind—and what stood out most was that she remembered my name (“Mrs. Amoh”) the next day when I came by with a question. That was such a thoughtful touch. They have activities for everyday. Some you’ll need to pay for it, though this is an “all inclusive hotel” Airport shuttle was 15 dollars each way for us. Overall, I’d rate this hotel an 8.5/10. Despite a few minor issues, we had a great experience and would definitely come back."

"Staff was amazing, room was great! We fulljoyed ourselves"

"I was excited but my excitement turned into disappointment almost immediately after arriving. Staff were kinda “so-so” with their attitude, not friendly, not rude. Just kinda “THERE”. They had more excitement for other travelers so maybe it was just me. Anyway, I asked a staff member at the ice cream bar on 4/28 between 9pm and 10pm if she could point me to the grapenut ice cream, and she just pointed in the direction, didn’t say a word. So I asked again. In the rudest fashion she removed the entire tub from the freezer of the ice cream and just sat it there on the counter. Still didn’t say a word. My daughter said she gave her the same attitude. There was mold in the shower at the bottom of the glass as well as mold growing on the over head shower. Volleyball was fun. The entertainers were great. Staff- NO 0/10. Cleanliness in the room for a 5 star resort?? NO. 0/10. Right outside of the property there is mounds of trash, potholes, sitting water with mosquitos. Do better."

"Food was excellent. staff was very polite"

"Room and amenities were great. The staff was the best, their customer friendly. The only problem we had was the room and the security pass to the room wasn’t working and they were rude when we needed assistance for that part. But the overall experience was amazing. "

"Resort needs updating. Everything was very clean and the staff was very friendly and helpful. However, our curtains were not on track properly and very difficult to open/close. Food in the Samurai Restaurant and the Italian Restaurant was mediocre. We did find a good variety of offerings in the Buffet and chose to eat out on the patio for breakfast and dinner which was quiet and relaxing. The service in the buffet was good. Excellent desserts and omelettes too."