"The apartment is located at a slope while the outside of the road is not really clean and some rubbish were spread over on the road that perhaps the risbiish bin was full Meanwhile, it should be specified clearly that there’re no lift available so to let the customer consider whether we should book the apartment at top floor (3rd floor). It was challenging to bring four big luggage up the stairs!! I have never had experience when I booked at hotel.com that there are rules from the hotel that the customer has to take out all bed sheets, pillow covers, etc, to put on the floor. I wonder if this is a kind of local practice in Norway, compared to when I stayed at an apartment through Hotels.com, which was reserved in Iceland. Anyhow, I like the location of the apartment, which is very safe and convenient to all the common attractions, which is very good."
