Hotels in Ernakulam South

"The hotel was great. The breakfast and dinner buffet were exceptional and high quality. The travel desk person Shamil organized the whole stay in a great manner. "

"Didn't have breakfast there. Dinner was excellent"

"Room was great and staff were accommodating with our requirements "

"Nice property with great views. Friendly staff and great service. Club lounge was wonderful and they had some planned programming every evening which was nice."

"The staff were professional and courteous. The rooms were clean and well maintained. My request for an interconnected room was honored. "

"Clean room and facilities, excellent breakfast buffet, helpful and friendly staff. The one critique is of the executive lounge. Paid extra for rooms with lounge access. Arrived to the hotel just after midnight, hoped to get some beverages and maybe light snacks from the lounge. There was barely anything left in the fridges. Returned the next morning for coffee, breakfast, which is advertised as being available in the lounge. The coffee machine wasn’t working, no staff in sight, crumbs on the counters, absolutely nothing in any of the fridges. I mentioned this to the staff in the lobby and was told that I can return at 5 for high tea. Obviously, extra $ for executive lounge access was a complete waste. "

"Good "

"The hospitality of the staff is above and beyond what one would expect. It's like you've made friends, the head chef, Salim treats you like you are a guest in his home. The wait staff, from Andrew, Bibin, Vivek, and the others never sit around. They are always on their feet, waiting to see what they can do for you. Uvin, Sweety, and Chris at the front desk make your settling in with ease. The fact that I know all their names speak to the impression they have made. "

"The stay was really great. The staff was super helpful. We were travelling with a baby and they were understanding and accommodating to all our requests! The restaurant staff even played with her allowing us to eat. The food was really taste and the spread for breakfast and dinner was expansive and tasty irrespective of the type of cuisine. Thank you for making our stay so memorable. "