Hotels in Maroma

"staff was the best ! we love the swim up bars at the pool ! "

"This is our third time at Haven and will definitely be back. Great pools. Great service. Great dining experience. "

"It was a wonderful stay."

"This was our first stay on an Excellence property. Everything about the resort is beautiful, clean, and welcoming. Our room was meticulously cleaned every day as well as towels replaced and bed turn down every evening. The pool area and beach were clean and lovely with fresh towels conveniently located and abundant. Restaurant and food options were excellent as well. One thing that stands out above and beyond expectations is the staff and service. Simply outstanding. Looking forward to our next Excellence experience in 2026! "

"It includes passes to all parks which keep us busy and fun"

"Clean and spacious rooms. "

"Gorgeous resort. Staff is lovely. Location is great. "

"Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first. "

"Only complaint is that all the restaurants weren’t open and we had to eat at the same restaurant. But the food was delicious! Portions were huge! Book it I had a blast for my 35th bday"