文林酒店预订

"服務人員很棒，也同意了我延後退房的要求"

"乾淨、服務好"

"客房整潔，服務人員親切、認真。"

"The room is very glamorous with golden bath, basin and toilet. I sleep very well at night"

"It’s a new hotel and super convenient location. The staff are very friendly and attentive. Price is really reasonable and I literally visited the spa everyday when I was there. "

"客房乾淨空調及熱水都很穩定，最值得一提是員工服務絕對五星級。早餐也特別豐富，雖然我只能給四星是因為這地區比較老舊，但是我們非常滿意這家旅館。"

"客房乾淨，員工友善、樂於助人"

"Excellent welcome and it was very well located in Hanoi. Staff were awesome, very friendly and knowledgeable."

"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time. "