Property class 2 Hotels in Grace Bay

"Great hotel! Friendly staff, super clean, good onsite restaurant, easy walk to the beach and if you prefer to take the shuttle, never a long wait. Comfortable loungers with umbrellas on the beach. The only improvements I can suggest is better communication with their driver for airport pick ups (driver was great, but there was some miscommunication from the hotel so had to wait awhile to be picked up) & would love if they had filtered water stations so guests could fill up own water bottles to help cut down on plastic waste. I read online that you can drink the water in Turks, but two employees said locals don't, so we went with bottled water. "

"The only downfall was the restaurant...i have serious allergy which i asked the server about..she wasnt sure so i asked her to double check with the kitche/Chef and she came back saying it was safe for me to order that plate...needless to say i took only one bite and my bf finished the rest..and i got sick for a day and a bit..the server saw i didnt eat anything and all she said is - i feel bad you are going to bed hungry...anyway..not a great first experience at the restaurant..we didnt got back after..plenty of better option around!! Housekeeping and staff and overall property are great will suggest it foe sure!!"

"Beautiful Resort the staff at West Bay Club made our experience the best "

"This was the best resort I’ve ever been to. The staff was amazing, I wish I could name all the staff members that were helpful but I can’t because EVERYONE would be mentioned. When we arrived at the hotel staff had a cold towel and a fruit drink that was delicious. They gave each guest a personal tour of the hotel and the amenities that were offered. There are three dining options at the hotel that were fair price and delicious. The breakfast is hard to describe because the amount of food options you would have to see to believe. The beach was clean and the staff was always friendly and welcoming. I could go on and on. All I can say is that you will not be disappointed when you stay. Not to mention the view. Looking forward to going back next year. "

"One of the best hotels we stayed at for resort experience, food and service. Fabulous! "

"There was a lack of things to do around the hotel. But overall it was excellent."

"All the staff were so friendly and accommodating. The room was spotless, the grounds, swimming pool, beach shuttle service was awesome. Enjoyed our stay 5***** "

"Beautiful property, pool and beach. Stunning. Great staff taking care of you all day. Excellent trip, will return."

"I stayed at Sands in 2018 and went back with my sister November 2025. Everything was exactly as I remembered it!!! The best thing about the Sands is the staff. Front desk and Hemingways are super, but a special shout-out to Jose and the guys on the beach! I lost my phone (with all of my son's wedding photos that I hadn't had a chance to back up) in the ocean in a waterproof cover. They jumped in with snorkel gear, and Jose came up with it.....I have never been so relieved! They turned what could have been a disaster of a vacation into a relaxing, enjoyable time. They didn't want any money, but were happy to help me. I will DEFINITELY go back (already planning for next November), perfect weather!"