柳街 的 住宿等级：2

"Everything is professional and people are very helpful and nice."

"客房整潔，服務人員親切、認真。"

"The bathroom hot water supply for shower is not hot enough."

"It’s a new hotel and super convenient location. The staff are very friendly and attentive. Price is really reasonable and I literally visited the spa everyday when I was there. "

"酒店位於舊城區，鄰近很多景點，附近亦有很多餐廳及按摩店，旁邊還有一間超市，非常方便。 酒店經裝修後剛重新開幕，客房整潔。而職員更是無比的熱情有禮，令住客有賓至如歸的感覺，服務態度非常好👍 餐廳提供免費自助早餐，款式非常多，並提供越南特色菜，為避免住客對重複的食物吃厭，部份菜式更天天轉換，務求保持新鮮感。實在十分用心！"

"客房乾淨，員工友善、樂於助人"

"Excellent welcome and it was very well located in Hanoi. Staff were awesome, very friendly and knowledgeable."

"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time. "

"早餐可點選部份選擇很多，也有自助，還有現做越式咖啡，很豐富"