Hai Phong Municipality Hotels

"The best hotel stay I have had in my 26 years or travelling. All staff very attentive , friendly and going the extra mile to make you feel welcome and like a member of a family. Very impressive team and the kindest people in the world. Hotel is a complete gem and staff are just the best!! Thank you very much for making our experience in Hanoi the most welcoming ever!!"

"This hotel is excellent, the staff was super helpful, especially Jolie, who went out of her way to make sure our stay is comfortable and pleasant. The rooms are very nice and well appointed. Breakfast was excellent.! Totally recommend 5*******"

"The property is in a perfect location , a short walk to many main attractions of Hanoi. The staff were incredibly friendly and helped me find my way and arrange taxis etc during my stay . Would highly recommend the Royal Palace Hotel to anyone . I felt safe and comfortable "

"Soon after booking we received a helpful communication pack with offers of trips from the hotel. These were fairly priced so we booked a HaLong bay trip in advance of arrival which included a complimentary airport pickup. This was most welcome after a long journey from Manchester."

"Location ! Hanoi is a big city but this place is located In an oasis. Everyone was so nice and helpful at the hotel, the bed was super comfy and breakfast was very good. We loved our stay and we will definitely come back and recommend it. Well located and comfortable! everything was great"

"Nice place to stay, friendly and helpful staffs."

"Very good would recommend "

"Derrick was an excellent host, the hotel was conveniently located within walking distance of everything in the old quarter and had everything we needed for our time in Hanoi"

"Our stay was just fabulous. Great service and exceptional staff and ho took care of us so well during our stay. They were so courteous and sweet and went out of the way to help us and making our stay in Hanoi unforgettable right from Planning our day, dietary requirements, airport transfers, food recommendations. Aiden was exceptional and helped us plan our transfers and took care of our luggage. Special thank you to Thomas, Rose, Amy, Emma and all other staff for taking care of us so well. we be back for sure!"