翡翠山酒店预订

"ok"

"交通方便、飲食購物方便、面對濱海灣金沙酒店景觀很漂亮"

"泳池愜意，健身房設施乾淨且夠用，環境舒適，地理位置佳可以有電梯直達商場。"

"入住時，房間有發霉味道，發現床單有污漬，洗手間"

"地點非常方便"

"The hotel location is very good. It is good for traffic and shopping. 不論是家庭旅遊商務行程都是非常便利。"

"位置優越, 酒店2樓已可直接到商場，附近有MRT, 超級市場。 酒店工作人員友善，房務人員細心。 酒店早餐選擇豐富及美味。 酒店為我們的新年家庭旅行加份不少。"

"房間很小，進去會有一個味道，空間小不舒適"

"The location of the hotel is convenient, with easy access to Vivo City, which was a plus. Unfortunately, our stay was marred by several issues. On the second night, water leakage occurred near the window, creating puddles that soaked into our luggage and clothes. We asked the housekeeper to mop the floor, but the damage was already done. On the morning of our checkout (the 5th day), the puddles appeared again. We reported this to the hotel reception, but no remediation or compensation was offered. In addition, the reading light in our room did not work. When I called the operator, instead of arranging for repair the next day, I was told to report it the next morning. Overall, while the location is excellent, the room conditions and service did not meet expectations. Water leakage damaging personal belongings and the lack of proper maintenance or customer care are serious concerns. I hope the hotel management takes these issues seriously and improves both their facilities and their service standards."