Western Division Hotels

"Lagoon very murky, swimming not recommended. 3 ceiling fans missing in grand foyer. Large black electrical line in ocean on ocean view rooms. Disgruntled employees."

"I had read many reviews of various hotels on Denarau island and ultimately chose Sheraton golf and beach resort and were so glad we did! I totally understand what previous reviewers have said about the staff, facilities, gardens, food - everything is superior! We last visited this resort in 1998 as a family of 5 and returned recently as a couple, a lot has changed it's simply the best!"

"Beautiful location, clean property and great food. The staff make the experience, they’re absolutely lovely, so attentive and make you feel at home. Viliame and Leila from the recreation team are very special people and made the experience even better. "

"Rooms were a little tired Cracked tiles Hair on floor and mould in areas. Overall was ok for a few Days but definitely not 5 star"

"Staff were lovely, "

"Excellent!"

"Deluxe beach front room was a 10/10, Staff was amazing. The only downfall for me and the group I was with is the breakfast buffet options we wish there was more. But other than that adults pool was perfect with the bar and service."

"Very disappointed with our stay. We had stayed here twice before and the overall care and attention to the simple basic room needs for guests were not met. Took 4 trips to the front desk to even get cards to open the door. Was a fault with the machine on the door. Aircon not working after night two became unbearable group had to move rooms only to have rain drip on their heads over night. Not once were the rooms completely replenished of basic necessities. Ie. towels, then a floor mat for the shower, toilet paper, water, tea, milk. We had to daily ask for something the staff had forgotten. My bed sheets were pilled to the point it felt like I was sleeping on sand. After day 5 we gave up asking for the basic necessities and just worked around what we had. Travelled with a group coming for a special occasion and the stay put a huge damper on the holiday having to come back to your room, no toilet paper, no water, no soap. You go on holiday to relax, and trust the hotel takes cares of basic needs. This is a Hilton branded hotel, guests should expect better. Understand it’s a chilled vibe at the island resorts, however believe it or not guests still need toilet paper. It’s basic room service."

"Great staff and very helpful porter. I didn't get his name."