Niigata Prefecture Hotels

"The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. "

"Staff was friendly and polite, the morning buffet was stunning."

"Beautiful, nice and clean hotel with great service."

"Yes, clean room, good amenities"

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again."

"Fantastic location for a quick stay in Nagano "

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"Hotel structure does have atrium. This atrium is without roof, so winter is very cold/chilly and Very hot in summer season when you move from your room to dining area, hot spring facility and front desk. This hotel should be install roof over the atrium."