Hotels in Santa Helena

"Great stay overall "

"todo fue muy bien "

"Nice and clean and a very comfortable bed. We arrived very late past midnight after missing a flight in São Paulo. We used the WhatsApp message service and the staff got back to us instantly to say someone would be there to let us in. Breakfast was very nice with a good selection. Location is great, right in the centre of the city with plenty of shops and places to eat. Not far from the mall either. We will definitely stay again."

"You need to have option on the the questions not appropriate "

"Convenient hotel near the airport—perfect for a quick overnight stay before continuing our trip. Breakfast was great, and the staff were very friendly. Rooms are on the smaller side, but comfortable for a short stay"

"Several of the window latches were broken. Therefore, the windows do not close properly, and the noise from the streets enters the room. I was moved to a new room, and again, the latches were broken. Also in the corridor (I took several videos and photos). I have more pictures of the room's details. Budget does not mean lack of maintenance. Very disappointed. "

"Staff friendly, good price. "

"Perfeito!"

"I had a very bad experience with this hotel. I paid for the first night when I checked in and the hotel staff told me I could pay for my 2nd night/remaining balance on my check out but instead they deactivated our keys on the 2nd day and we were unable us to get in to our room at the end of the day. I went downstairs and they said ours keys were deactivated because the 2nd day was not paid. The hotel staff should have told me to pay in full the 2nd night but instead the hotel opted to lock us outside our room. I found this hotel attitude very disrespectful with their guests. "