We stayed for three nights. The room and beds were okay, but the shower was really not good. The water was not warm enough, no matter how I tried to turn it warmer. The handle was loose and not in its correct position. No closet for us to hang clothes. Actually this is okay if not for the service for breakfast we received. We ordered breakfast for 2, thinking we would get at lest something like continental breakfast, but we were given very few choices and the service was really awful. I was allergic to cheese so I had to pick croissant instead of a sandwich. I asked for 2 because the price for one was only $2 and a sandwich cost more than $8. I thought even 2 croissant would add up to only $4, which is still less than the cost for a sandwich. But I was denied. When I asked for some jam/jelly, I was denied again at first and was told "we are not supposed to give that to you". Though I did get one, I really felt hurt because I was only asking for the very basics, nothing extra at all. I have stayed in many hotels, both luxurious and basic ones, but had never received this kind of service. Even a very cheap hotel/motel would be happy to offer it to their guests. The hot water for tea was only lukewarm so I had to give up tea and get coffee. This was the very first time that I stayed in Aloft and I really don't think it was a good hotel for me to recommend.