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The ONE Hotel Astana

4.0 star property
Astana hotel with spa and restaurant

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In Almaty District, The ONE Hotel Astana offers an upscale retreat with a serene garden and playground. Unwind with a massage at the onsite spa or explore nearby attractions with ease using bike rentals.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Non-smoking
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
The current price is CNY714
CNY800 total
includes taxes & fees
Dec 31 - Jan 1, 2026

Why we love this property

Serene spa escape
Hotel features a spa with massages, sauna, and steam room. A health club, fitness room, and garden enhance the wellness experience.
Savor every bite
This hotel features a restaurant offering full breakfast options. After delicious morning meals, the bar beckons for evening libations.
Room luxury unlocked
Wrapped in cozy bathrobes, guests can indulge in 24-hour room service. The free stocked minibar adds a perfect touch to this hotel experience.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Free minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Sofa bed
Hair dryer
Private bathroom
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 210 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Hair dryer
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Free daily buffet breakfast
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8.8 out of 10, Excellent, 53 reviews
The price is CNY636
CNY712 total
includes taxes & fees
Dec 13 - Dec 14
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About the neighborhood

Map
Qadyrghali Zhalayyri Street 8, Astana, 010000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 2 min drive - 2.3 km
  • Bayterek Tower - 2 min drive - 2.3 km
  • Embassy of the United States, Astana - 4 min drive - 3.1 km
  • Hazret Sultan Mosque - 4 min drive - 3.5 km
  • Palace of Peace and Reconciliation - 4 min drive - 3.1 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive
  • Astana Railway Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sandyq - ‬2 min drive
  • ‪Line Brew - ‬5 min walk
  • ‪Korizza - ‬2 min drive
  • ‪Hardee's - ‬18 min walk
  • ‪Dio Grand Cafe - ‬3 min drive

About this property

The ONE Hotel Astana

Enjoy your visit to Astana with a stay at The ONE Hotel Astana. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a health club, and a fitness center.

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 1:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle service is offered for an extra charge of KZT 4000.00 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 6000 per night

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

ONE Hotel Astana
The ONE Hotel Astana Nur-Sultan
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Frequently asked questions

Does The ONE Hotel Astana offer free cancellation for a full refund?

Yes, The ONE Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The ONE Hotel Astana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The ONE Hotel Astana?

Yes, there's free self parking.

Is airport shuttle service offered by The ONE Hotel Astana?

Yes, an airport shuttle is available. The charge is KZT 4000.00 per vehicle one-way.

What are the check-in and check-out times at The ONE Hotel Astana?

Check-in start time: 2 PM; Check-in end time: 1:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at The ONE Hotel Astana and nearby?

The ONE Hotel Astana has a spa and a steam room, as well as a garden.

Are there restaurants at or near The ONE Hotel Astana?

Yes, there's an onsite restaurant.

What's the area around The ONE Hotel Astana like?

The ONE Hotel Astana puts you in Almaty District, in the heart of Astana. Popular attractions include Kazakhstan Ministry of Foreign Affairs, which is 3 minutes away by car.

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