I really liked this hotel initially. The rooms are small but comfortable. I had a negative experience on my second night where my TV wouldn't turn off so I asked the front desk and they couldn't turn it off either so I had to pack up and switch rooms in the middle of the night. They called it an upgrade because it had a window, but the room was smaller and the window was at street level and more of a safety and privacy issue than a perk.
Then, at 4:00 am the TV in my new room turned ON due to a previous guest (presumably) setting the wake up alarm. Basically I got 4 hours of sleep that night. I felt like those issues warranted a comped night. The front desk said no and an email I sent to the manager went unanswered. If I had received a response from the manager I would have given a positive review. As it is, I'd say buyer beware and make sure you get into the TV menu to turn off the wake up alarm setting.
Erica
Erica,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Leonardo
Leonardo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Basic but comfortable
Basic, no frills but comfortable. Exactly as expected and what was required for this trip.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Perfect location for Barbican Events
The hotel is well located, and the staff are very nice.
The room is quiet with a good air conditioner. It's a bit small, but for one person, it's perfect.