I had a fantastic stay at the Hampton Inn Nashville Airport Century Place, and I want to highlight the exceptional service I received from Zan at the front desk. From the moment I arrived, Zan was warm, welcoming, and incredibly helpful. She made check-in a breeze and went out of her way to ensure I had everything I needed for a comfortable stay.
Her professionalism and friendly attitude truly made a difference and set the tone for the rest of my visit. It’s not often you encounter someone so genuinely dedicated to great customer service. Thanks to Zan, I’ll definitely be returning to this location the next time I’m in Nashville!
Highly recommend!
Amber
Amber,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Very nice hotel !!!!
Very comfortable, would stay again !!!!
Don
Don,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
Average hotel
The lobby was clean but air conditioner was set at 80. Check in was horrible. The staff was rude and it took forever. The room was clean but had a smell to it. Breakfast was average. For the price and only staying one night was fine.
Ramona
Ramona,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Awesome Stay!
This was a weekend with the family. The stay was great from the start until we left. From the Front desk down to the service for breakfast. The ladies that took care of breakfast paid attention to detail. Very customer oriented.
Jazmin
Jazmin,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 10 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 7 日
Alexis
Alexis,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Average e
Went to get a shower and there was no shampoo. Also it was a handicap equipped room so the shower nozzle was detachable but pressure was so weak it was not a good shower. Also no waters or welcome bag at check-in for silver loyalty program…. What’s the point of being loyal….
Chad
Chad,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
Solid service, room smelled
The service was very kind. The room smelled funky upon arrival, and the shower was partially clean.
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Jay
Jay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Great clean comfortable stay
Great staff. Clean. Super comfortable bed. Breakfast was fine. I would stay here again
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Johnathon
Johnathon,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
OUTDATED
Writing this at 3:56 AM. AC made a constant whirling sound. Unplugged to sleep. Refrigerator vibrated when running. Turned off. 21st century and the only place to use an HDMI was a clock which was broken. Reported. Never replaced on our 2nd night. Could hear the floor creak when the person upstairs walked. Walls paper thin. $10 a night extra to park? Our visit here became two trips. Our first and last.
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Great staff
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Hampton missed the mark.
Checkin asked for our car license plate but never told of about a parking fee or the cost.
No remote in suite bedroom. After going to get the remote. No one brought it up. The tv still would not work. No linens for the pull out bed. No pillows for the bed. Shuttle service only in a 5 mile radius. Not to Broadway. Very disappointing. Breakfast… over cooked turkey sausage. Watery oatmeal. Weak (strong) coffee.
David
David,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Jazel
Jazel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Overall it was a good location. Room was well maintained. Staff was generally pleasant and helpful. Front desk handled a problematic set of guests well. Remained calm and polite even when group escalated.