Our stay was lovely, the staff are extremely helpful and friendly
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 26 日
Bit disappointing
I really have mixed feelings about this place. The room was great, super comfortable and the steam shower was a great addition. However, the on site nightclub meant it was VERY noisy with people coming and going into the wee small hours and kept us awake half the night.
The rooftop bar and pool was one of the main reasons we booked but I was really disappointed. The staff were incredibly standoffish and on one occasion we were ignored for over 10 minutes when booking into the pool and so we left. On another occasion it was too busy and we couldn’t get access. However if you’re looking for somewhere with staff that take forever to serve you, a DJ that blasts out music to a ridiculous volume and caters mainly for Love Island reflects who all vape in the pool, this is your kind of place.
Similar experience in the ground floor bar. Very poor level of service from the staff.
Shame because it not what I expected from a Virgin hotel and very different from my experience at their Edinburgh hotel , which is fabulous.
James
James,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Amazing - our puppy gives 10/10
Wonderful trip - very good experinace for our puppy Mabel who had everything she needed for the stay. Great room service and the hotel was beautiful from top to bottom.
Couldn’t have been a better trip - thanks Virgin Hotels!
Lily
Lily,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Jade
Jade,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 17 日
L
L,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Helena
Helena,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Karla
Karla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
G
Timothy
Timothy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Gary
Gary,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
stephen
stephen,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Roof top pool but don’t eat there
Arrived to stay as an 18th birthday present for my daughter. Booked the hotel for location, outdoor roof top pool and gym. At reception told the gym was shut for our stay. Went to the outdoor rooftop pool to find a private work party so no access to the pool. The room itself was great. Lovely beds, good aircon and great bathroom. Very sound proofed. Mange your expectations of the view as it’s Shoreditch…. You might get bins and in our case a drain cleaning truck revving at 7am… The location is great for eating out.
Next day we had access to the pool. Go changed in a robe otherwise the changing room is the loo. The pool was great with a view of the city.
Breakfast back in the adjacent roof top restaurant. Seemed understaffed. Coffee was excellent. The breakfast was awful. £17 for a full English. Ordered poached eggs that were boiled until they crumbled. Dry brittle bacon and from frozen hash brown. My daughters yoghurt and fruit came with bran flakes not granola. That was £7. Fresh orange juice was watered down. None of the smoothies available. Guest next to us ordered eggs florentine… was told no spinach.. ‘would he like mushrooms instead…?’
I’d recommend the hotel for the location and the roof top pool when accessible. Just don’t eat there and call to see if any of the facilities aren’t available.
Damian
Damian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Darrel
Darrel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Perri
Perri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jonas
Jonas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Bra läge väldigt centralt, jag gick in mot stan från hotellet. Rent och välstädat. Frukosten var fantastisk. Dock dålig ljudisolering, kan vara känsligt för den ljudkänslige på kvällarna när det hörs musik