Very dark - barely any lighting. Dust on bedside tables, scuffs on dressing table and walls. Cracked tiles in the bathroom. Wouldn't stay again.
Megan
Megan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 2 日
Beautiful rooms, really spacious and oppulent. The only issue we had was that hotels.com hadn't released the money to the hotel despite taking it in full from me months before. When we arrived to check in it created a big problem due to 'non payment' - I would definitely recommend staying here, but would not book through hotels.com. The hotel will price match whatever rate you get online
Ben
Ben,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
I can’t think of any negatives.
Pauline
Pauline,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Staff was friendly and knowledgeable. Enjoyed our stay very much.
Marc
Marc,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Guido
Guido,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 24 日
Inte nära city
Mörkt och fuktigt hotel, ingen luftkonditioneringen, fick till sist en fläkt.. men personalen gjorde sitt bästa, nära hamnen men en bit från city.
Carina
Carina,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 25 日
Avoid during the summer, or during an event.
The hotel doesn’t have any air conditioning, apparently due to its age and historical importance to the Cardiff Bay area it has never been installed, even though theres was a temperature control in the room!
So was very uncomfortable during our stay because of the hot temperatures. I asked for a fan but the hotel failed to provide one.
The window wouldn’t close so was being disturbed at all times during the evening and mornings, especially as my window was close to the bin area and the staff were emptying the bottle bins from the night before!
Overall we didn’t have a great stay so wouldn’t recommend staying here!
Rhys
Rhys,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Christopher
Christopher,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Cardiff trip
Great location and friendly helpful staff. Large comfortable room.
Warden
Warden,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Very unique hotel with a lot of fascinating history and character. Room was clean and beds were comfortable. We happened to be there on a hot summer day, and there is no air conditioning in the rooms, which would be expected with an older hotel. The rooms were hot, but the hotel staff is very responsive in providing extra fans.
Anna
Anna,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Gorgeous Building
Gorgeous looking hotel but looking a bit jaded at the edges. Loved the feel of the place though. Loved the Jacuzzi bath to get rid of my aches and pains. Shame no air con but 3 fans did make up a little for that. Lovely building though. The upkeep must cost a fortune.
Jayne
Jayne,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Sophie
Sophie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Beautiful room in historic building. Excellent location, walkable to the Mermaid Quay area. One downside was that the jacuzzi tub/ shower was not accessible to my elderly parents. There were no handlebars in the tub area.
Sarah
Sarah,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Jacquelyn
Jacquelyn,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 29 日
Hotel in a lovely spot for the bay.
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
We'll visit again
A lovely period building keeping many of the original features, with
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Grand and comfortable hotel
The hotel itself was very grand and comfortable. We had an excellent stay and staff were very attentive. The room we stayed in had a jacuzzi bathtub which was a massive bonus. However, if you book via hotels.com be sure to call the hotel to check they have the correct booking. We requested a twin room when we booked but was given a king room as, according to the receptionist, hotels.com do not pass these requests to the hotel. Located a short walk from the Bay and close to public transport links that connect to the rest of Cardiff. Would highly recommend!
Adam
Adam,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
As we had booked a presidential suite we expecting presidential standards, there were 3 tall fans in the room..all dusty, the bath seal was mouldy, the shower head was dirty and crusted with lime scale. To top it off we have been bitten on our legs and torso by something. We appreciate that this is an historical building however....it did not match the cost for 1 night
Emma
Emma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
John
John,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 18 日
Definitely recommend
Claire
Claire,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Filthy room. Issues raised with reception and apology given but nothing more. Very very over priced accommodation in very very poor state.