Located near Raffles Place and Merlion, The Quay Hotel offers a modern retreat with a rooftop terrace where you can unwind. Take advantage of the playground, dry cleaning services, in-room WiFi and helpful multilingual staff who have left a lasting impression on previous guests.
Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
JB Sentral - 26 min drive
Clarke Quay Station - 6 min walk
Raffles Place Station - 8 min walk
Telok Ayer Station - 9 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Un-Yang-Kor-Dai - 1 min drive
Hotel Clover The Arts - 1 min walk
Dawn - 1 min walk
Co Chung - Authentic taste of Vietnam @Boat Quay - 3 min walk
Fangko House - 1 min walk
About this property
The Quay Hotel
The Quay Hotel features a rooftop terrace and puts you within a 10-minute walk of Raffles Place. Also, Merlion and Bugis Street Shopping District are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Clarke Quay Station is 6 minutes and Raffles Place Station is 8 minutes.
At a glance
DONE
Hotel size
41 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Accessible airport shuttle
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 16 per person
Airport shuttle service is offered for an extra charge of SGD 75 per vehicle (one-way, maximum occupancy 7)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of SGD 50 (subject to availability)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore
Frequently asked questions
Does The Quay Hotel offer free cancellation for a full refund?
Yes, The Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Quay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Quay Hotel?
Sorry, there's no onsite parking at The Quay Hotel.
Is airport shuttle service offered by The Quay Hotel?
Yes, an airport shuttle is available. The charge is SGD 75 per vehicle one-way.
What are the check-in and check-out times at The Quay Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of SGD 50 (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Quay Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at The Quay Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near The Quay Hotel?
Yes, there's an onsite restaurant.
What's the area around The Quay Hotel like?
The Quay Hotel is in Downtown Singapore, a short 6-minute walk from Clarke Quay Station and 6 minutes' walk from Raffles Place. Travelers give top marks for the hotel's prime location.
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The Quay Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Chinatown
Restaurant
Bed
Bar
Bus
Shower
Walking
Reviews
8/10 Very good
Aug 27, 2025
Great location, bit of a noisy sleep!
The hotel is in a great location - it was easy to get everywhere! The room was clean and comfortable. However the room we stayed in must have been on the end of the building as we were kept up at night by loud bass from a neighbouring bar from 11pm until 4am one night and 5:30am another. However, as it was a short stay we managed with ear plugs!
Verified traveler
2-night trip
10/10 Exceptional
Jun 3, 2025
Good stay.
O
O, 7-night trip
8/10 Very good
Mar 13, 2025
The location is great.
Dan
Dan, 1-night trip
6/10 Good
May 5, 2025
Good convinent location.
Kriz
Kriz, 1-night trip
8/10 Very good
Mar 25, 2025
Great location in a central part of the city with access to popular sites and many amenities.
Shane
Shane, 1-night trip
10/10 Exceptional
Jun 6, 2025
Location
GUILLERMO
GUILLERMO, 3-night trip
10/10 Exceptional
Jun 16, 2025
The Staff was very helpful in answering all my questions, ordering taxis for me.
Robert
Robert, 4-night trip
10/10 Exceptional
Feb 10, 2025
Great location
Shaun
Shaun, 2-night trip
10/10 Exceptional
May 16, 2025
Great location, loads of places to eat, right next to Clark Quay.
Walk up past the bus stop to get you grab, just a 100 meters or so
Chetiya Thivanka
Chetiya Thivanka, 2-night trip
10/10 Exceptional
Jun 15, 2025
Clean place. Near everything.
Jean-Francois
Jean-Francois, 3-night trip
8/10 Very good
May 14, 2025
Staffs are nice
Kawabe
Kawabe, 1-night trip
6/10 Good
Apr 13, 2025
Great area, hotel as expected. Nothing amazing but clean.
Jessica
Jessica, 3-night trip
10/10 Exceptional
Feb 11, 2025
Good location
Pineabrim
Pineabrim, 2-night trip
8/10 Very good
Mar 12, 2025
Very convenient, at the center of everything
bessie
bessie, 4-night trip
6/10 Good
Apr 20, 2025
average but the service staffs are very friendly and helpful.
kim
kim, 5-night trip
8/10 Very good
Apr 28, 2025
The location is quite convenient for station and dining options, walkable to near popular areas. We stayed with a child room was clean and staff were helpful. Although the area was noisy at nights, the sounds were not too disturbing since we were on the third floor.
Gizem
Gizem, 2-night trip
10/10 Exceptional
Apr 27, 2025
Great!
Charlene
Charlene, 3-night trip
8/10 Very good
Feb 1, 2025
Great location
Great location with small rooms. No frills but easily walkable to the scenic spots. Front desk very helpful. Would definitely stay here again.
Connie S
Connie S, 2-night trip
10/10 Exceptional
Dec 20, 2024
Clean, good central location
Praveen
Praveen, 1-night trip
6/10 Good
May 5, 2025
Basic room with no window, but in a great location.
Robert
Robert, 4-night trip
8/10 Very good
Jan 29, 2025
Nice staff, helpful
David
David, 3-night trip
8/10 Very good
Feb 23, 2025
This property is close to many things in Singapore. This is a quiet place and is right in the middle of Singapore for easy touring the city.
Stephen
Stephen, 2-night trip
8/10 Very good
Apr 3, 2025
Decent
Hotel was fine. Clean, friendly staff, great location. The bed was pretty uncomfortable however and room was much smaller than it looked in the photos.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
Feb 28, 2025
Great location. Had everything we needed. The only criticism was the mattress could have been better.