Extremely disappointed. Have stayed here the past two years and everything was fine. He price has gone up and the service quality has gone down. We stayed for two nights. Spent the second day away from the hotel and returned at 8:30 the second night. Room hadn’t been touched beds unmade, dishes in the sink, no new coffee pods, cups glasses- dirty towels still in a pile in the bathtub where they had been left in the morning.
Called front desk and asked what had happened. She asked if I had requested the room be made up. I said no. Since when do I have to ask that my room be made up. Said if I don’t ask the don’t clean. Should have told me new rules when I Checked. She gave me two towels and wash cloths and said that was the best she could.
My response is: there are other choices. Won’t stay here, or at this chain again.
No apology, no offer to discount the second night because we were staying in dirty room. No nothing.
Alan
Alan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Elizabeth S
Elizabeth S,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Regan
Regan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
Good spot
Brand new it seemed and we were well served.
Larry
Larry,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Clean room. Unfortunately a/c needs service. Loud and barely cooled room. Woke to no hot water. Overnight gas leak caused fire dept to shut off gas and it wasn’t rectified.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Todo perfecto
Ainhoa
Ainhoa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Our room was large and clean. The free breakfast in the morning was excellent. One of the best I have ever seen. If ever in the area again we will definitely stay again.
Chelsea
Chelsea,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Richard
Richard,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Great customer service and cleanliness.
Kenia
Kenia,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Jeannette
Jeannette,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 24 日
Clare
Clare,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Fantastic large room and wonderful breakfast
Paul
Paul,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 19 日
Slipping?
The room we stayed in was not especially clean. There was dirt and debris in the corners and spills and scratches staining some of the walls. Typically this hotel is excellent, but not so much on this visit.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Sabrina
Sabrina,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Kenneth
Kenneth,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Very good but falls a bit short of Excellent.
Nice rooms. Very clean for the price. The hotel has a very nice lounge and patio. So overall I thought it was good value and a very nice stay.
The only minor issue is the soundproofing between rooms seems just OK. To be fair our own room was very quiet but my mother-in-law couldn't sleep in her room because the neighbor was snoring so loudly. Its difficult to combat this in hotels but some seem better setup to minimize noise then others. Still a strong recommend.
8.5/10 overall for us.
Brian
Brian,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Melissa
Melissa,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Homewood Suites by Hilton is alway a good choice. This property is no exception.