I had booked one of the deluxe rooms which cost £297 for the night. The size of the room and views were great, but I expected a higher quality given the price and description. There wasn’t anything major wrong, however there were several small things that made it disappointing. Firstly cleanliness, particularly the bathroom there were dust webs, lots of limescale and equipment on top of the shower (the shower had a missing knob). In terms of the room, small things needed finessing such as fixing the curtain hooks so they stay in the wall (for the tie backs), a range of biscuits rather than one packet, a larger TV especially for the size of the room and well maintained window frames (some were rotting) and cleaning the cobwebs and spiders from the windows. That said, staff were friendly and helpful and it was a great location.