The room was above and beyond neat and clean. On the second day a lady came to clean the room. Since we were leaving the next morning we told her it wasn't necessary. She did however refill our coffee.
lynette
lynette,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Clean room,very spacious
Jimmy
Jimmy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Yes
Brian
Brian,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
Staff was okay, room did not have luxurious bathroom like promised. Disappointed
Dallas
Dallas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Very clean. Great room
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Location, very clean
kathi
kathi,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 26 日
Room was nice.
Charging for breakfast was kinda a bummer so we didn't eat.
Was also charged for our service dog.
I had to call and request a refund on that which they did honor.
All in all it was a good stay, just a few hiccups that next time we use Hilton we will be aware of.
Bryan
Bryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Room was very clean and comfy! Great spot on the back street and easy to get to Sevierville and Pigeon Forge.
Carly
Carly,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 24 日
Beds were uncomfortable, was clean as it should be. Ask the front desk to get replacement batterys for the thermostat and never got them changed out. Other than that was a rather pleasant stay.
Alexander
Alexander,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 24 日
Stuff stinky room. Concern for allergens not cleaned up from prior guests
Brian
Brian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 24 日
Check in was good until we went to our room that was already occupied it was embarrassing
Ronnie
Ronnie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Hotel does not provide complimentary breakfast. Breakfast can be purchased for a fee.
When we checked into room the bathroom mirror had a large crack in the mirror. Use of shower hot water increased the size of the crack which was reported.
Sandra
Sandra,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 22 日
If you like dogs barking half the night stay here
Leo
Leo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
The room was very clean. When i checked in the girl working was very friendly and professional.
Linda
Linda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Great room…very spacious. Bed was good. Room very clean, including bathroom. We got placed right above firepit outside which was noisy for a bit at night but otherwise, great experience. Would highly recommend
Richard
Richard,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
The room was clean and quiet. Front desk staff "Dee" was extremely nice and professional. Great location
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Great staff. We stayed two nights. Easy parking. Breakfast is very good, only downside was that we had to pay, but overall, it was good. Service is great, too. This hotel is a good option, located to attractions and in a safe area.
Angel L.
Angel L.,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Allison
Allison,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
We did have to pay for our breakfast it was not complentary.
Vanessa
Vanessa,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Colleen
Colleen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
didn’t eat breakfast because it’s a up charge. Rather eat at smoky pancake house for the pineapple upside down pancakes if I’m paying extra for it.
Steve
Steve,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 7 日
room is great and clean . Front desk staffs are friendly and accomodating.