可以免费取消我在札姆纳酒店的预订并获得全额退款吗？

是的，札姆纳酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

札姆纳酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

札姆纳酒店是否有停车场？

很抱歉，没有，但周边有免费停车场。

何时可在札姆纳酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。退房时间为 12:00。提供快速退房服务。

札姆纳酒店是否有内部娱乐场？

不，该酒店不设赌场，但拉西马赌场 (13-min walk)和钻石赌场 (8-min drive)都在附近。

在札姆纳酒店及其附近有什么游览观光项目？

札姆纳酒店设有室外游泳池和游乐厅/游戏室，还有花园。

札姆纳酒店周边区域环境如何？

札姆纳酒店位于梅里达市中心，仅需 14 分钟步行可至梅里达大教堂，15 分钟步行可至蒙特赫欧大道。

梅里达札姆纳酒店住宿优惠| Hotels.com 好订网

Q: 札姆纳酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 札姆纳酒店是否有停车场？

很抱歉，没有，但周边有免费停车场。

8/10 很好

2025 年 6 月 17 日

eve，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 6 日

El hotel esta muy agradable

Ana Bertha，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 7 日

Beautiful, tranquil property

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!

James，7 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 27 日

Muy confortable

Un hotel muy lindo y con atención del personal super

María Susana，7 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 4 月 18 日

Gavin，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 15 日

A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob

Brenda M，13 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 1 日

Willem，4 晚行程

Expedia真实住客点评

6/10 好

2025 年 2 月 13 日

Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.

Michael，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 31 日

We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.

Patrick，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 28 日

Stephanie，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 1 月 23 日

Decent budget hotel - average rating

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel

3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 1 月 21 日

We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.

m，13 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 17 日

Bev，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 4 日

Excelente servicio

Sergio，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 31 日

In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.

IRIS，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 18 日

Fantastic! Room clean and comfortable. Staff incredibly helpful and friendly. Beautiful pool. Perfect location, walkable. Highly recommend.

Jacqueline，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 27 日

Werner，2 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 10 月 23 日

Francisco，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2024 年 10 月 17 日

Ana Paula，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 10 月 4 日

the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do

joe，8 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 9 月 8 日

The staff was excellent, the place is clean and safe location. I love this hotel

Frieda，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 2 日

Fue muy agradable nuestra estancia en el hotel, la atención fue de 10! Regresaría con gusto a hospedarme ahí.

Alejandra，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 21 日

Chose Hotel Zamna for your next stay in Merida

This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.

Audrey，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 17 日

3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 8 日

The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.

mariana，3 晚浪漫旅行

Expedia真实住客点评

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常见问题

可以免费取消我在札姆纳酒店的预订并获得全额退款吗？

札姆纳酒店有游泳池吗？

札姆纳酒店是否允许携带宠物入住？

札姆纳酒店是否有停车场？

何时可在札姆纳酒店办理入住和退房？

札姆纳酒店是否有内部娱乐场？

在札姆纳酒店及其附近有什么游览观光项目？

札姆纳酒店周边区域环境如何？

点评

关于札姆纳酒店的点评

绝佳

9.6

8.2

9.8

9.4

9.2

点评

8/10 很好

eve

8/10 很好

Ana Bertha

10/10 绝佳

Beautiful, tranquil property

James

10/10 绝佳

Muy confortable