The amenities are great, especially with a young child. The restaurant was great and so was the spa. The beach access is plenty. The rooms are a bit dated and there is no AC in the rooms. We went during high temperatures and really struggled with the heat in the rooms.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Spectacular Views and Amenities
Spectacular views and Amenities! The grounds are extensive and include all the right things for a large group traveling together with adults and teens.
Lynne
Lynne,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Perfect family getaway
The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Jessica
Jessica,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Beautiful location, great amenities
We stayed Pacific Shores for the amenities the beautiful grounds, the beach, the outdoor hot tub, pool and indoor hot tub. Rooms pretty standard hotel room with a microwave.
Joan
Joan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Location is very nice with a unique beach, nice outdoor hot tub and large indoor pool. The gym and indoor pool are nice but wasn’t open in the mornings not until 8:30 for some reason so couldn’t do my morning routine. Also, the restaurant doesn’t serve breakfast so we couldn’t eat anything until lunch time, huge issue.
We stayed in the 700 series apartments on the ground floor and it was quite nice, had everything. Beds weren’t the best; sofa bed needs full replacement, and I’d recommend bringing your own pillow unless you want a sore neck. Sleeping felt like a 3 star hotel.
We would stay again with carefully planned days and bringing our own groceries but the hotel should open the facilities for normal person timeframes and have at least some option for breakfasts.
Brett
Brett,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Indoor pool and outdoor kids pool and hot tub were lovely.
However, they have scheduled swimming lessons on Saturdays st the indoor pool which was a bit problematic for us and the swim instructors were unfortunately less than kind to my 4yo son.
He really enjoyed the outdoor pool and hot tub. The door code on it doesn’t work and although we had gotten towels from the front desk (when staff were available there) they did not originally give us the code- but found it with a quick call to them… they then did tell us it is tricky to get it to work. It would be REALLY nice if it operated with the room key as everyone who went into this area seemed to have issues with the code at the door!
I guess due to the season the paddle boards and ocean equipment are only available on Saturday and Sundays during high tide (which was 3-8pm) and the only time that would have worked for us was Friday from 3-8pm. So we didn’t get to take advantage of any of the outdoor equipment this trip.
They were amazing about allowing us to check in early as we had a super early flight into Nanaimo. I’d called & confirmed a 1pm early check in but no one there at check in - when we did have issues and no one was at the front desk, we did get assistance when calling directly!
No breakfast available on site & no coffee cream either.
The rooms were fairly clean- drawers beside the bed had garbage, hair and a lot to dust in them, and the grout in the window tile of the shower was moldy. Otherwise clean.
Lisa
Lisa,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
The property is well kept. Nice trail along the water. Staff were very helpful, patient, knowledgeable.
Anne-Grete
Anne-Grete,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 7 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
Hotel room was filthy, outdoor amenities not working and not told about it upon check in, no bedding, no towel, bugs throughout the room and resort
Emily
Emily,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great place to stay around with
Yilin
Yilin,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 31 日
Decent
rene
rene,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Friendly staff, beautiful property, accommodating, room was spotless.
Caitlin
Caitlin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 30 日
It was a time share kind of property. Fine but nothing special although the grounds and location were very nice. Staff were lovely. Our suite smelled very strongly of new paint so we asked to be moved, which we were. New suite smelled musty but it was ok as weather was nice and we sat on the small balcony mostly.
Ralph
Ralph,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Great service both at the front desk and restaurant. Very relaxing & quiet location. Enjoyed the shoreline walk....waterfall was pretty. Only missed bottled water in one of our rooms and real cream for morning coffee.
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
A huge property. Accessible to the beach but if you want a view ask for a room with a view. Furniture needs a refresh, headboard coming apart, sofa very low. Fridge was making a noise until my husband turned off the ice maker in the fridge. It was not installed. We ate at the rest, which was just ok. Food took an hour to come. Large party they said. Would have been nice to know that as we arrived. The music was TOO loud.
Nice beach. Pool ok but hot tub was not working. Rooms were good but you could hear the other guest from inside our room.
June
June,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Beautiful place!
Seanna
Seanna,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 20 日
Jzero
Jzero,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Tiffany
Tiffany,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Adarsh
Adarsh,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 13 日
Check in was by an un-smiling man who did not appear happy or particularly helpful. He allowed me to see the rate the hotel would charge me which is very much less that what Expedia charged. Your rates that you add to resort is much too high.
Restaurant cancelled my reservation for Monday dinner and was not open for breakfast. This was a big disappointment. Room was fine but did not provide water bottles every day and did not have ice making capacity. Coffee was provided, tea was not.
Doreen
Doreen,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
MARY ELLEN
MARY ELLEN,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Mediocre Stay
Mediocre service, dated/broken furnishings in room, nice location but limited ocean access and felt like we were an inconvenience to local residents. Good base location for day trips.