Great facilities, beautiful position, very pretty but tired decor and an AWFUL mattress!
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
Anthony
Anthony,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
Birthday weekend
Knoll House was comfortable, friendly and clean. The staff are courteous and efficient. We enjoyed the food which was nicely cooked and plentiful. Our only issue was the hotel is very tired, the leisure facilities need updating as do the bathrooms. The gardens look neglected but some with a little effort could be brought back to its former glory
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Lovely stay
We had a very comfortable stay here.
The staff were friendly and helpful.
Our room was very comfortable and the shower was good.
We enjoyed a good breakfast.
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
Stephen
Stephen,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 7 日
Ok
Beautiful location but expensive given dilapidated condition.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Stephen
Stephen,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Charles
Charles,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 20 日
Great location
This is a great base to explore Studland and surrounding areas. There is a bus stop just outside which you can hop on and off to Swanage, Poole, Bournemouth , Corfe Castle and Sandbanks. The hotel is super dog friendly so you can take the whole family! There are lots of deer in the nearby woodlands and some occasionally visit the hotel grounds. Although the hotel is in need of selective repairs, all rooms are clean and comfortable. The staff are all friendly and helpful without being overbearing or pushy. We would definitely stay again if we are in the area.
Lorraine
Lorraine,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 15 日
Avoid room 106
Agree with previous comments on room 107. Stayed in room 106, one of their “garden suites”. Was meant to stay for four nights, left after two. Room not in great condition, out dated, mould in bathroom, couldn’t open bathroom window, no proper wardrobes, no headboard for one of the beds so chance of knocking against radiator. Forget having WiFi in the room as it doesn’t reach that far. Hotel will claim they don’t promise this but it’s written in the property details when booking through hotels.com. Main hotel might be better but the garden suites is anything but.
Asked for lunchtime/bar food on Sunday. Only did roast dinner. Not ideal while at the pool.
Overall not a very relaxing break. Shame
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 14 日
Julia
Julia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Joe
Joe,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
mark
mark,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Great staff and location
Had a lovely stay at the Knoll House. The location is perfect and the staff were dedicated. The bedroom was comfortable although the decor was a little shabby. Dinner was wonderful but breakfast left a lot to be desired compared to other hotels I visit.
Claire
Claire,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 1 日
Avoid room 107
Avoid the “garden suite” room 107. Over 650 for two nights, we left after one. Bad condition, smelt musty, stains, bathroom you couldn’t swing a cat! Heavy fire doors, everything just poor quality from the artex damaged walls to the woodchip. There is no garden view! Rotten wood on the “porch” - whole experience just awful.
Main hotel is in a stunning location. But has been left to rot since planning refused. Can’t believe some ratings are more than 5/10.
Visited about 7 years ago and it was better presented then. What a shame….
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Susan
Susan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Dan
Dan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Dated and pool filthy wouldent even let a dog go
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Janet
Janet,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Great stay
Lovely old world hotel in a fabulous location. Staff all wonderful, helpful and courteous, will definitely return.