First we noticed in the room ac wasn’t cooling
Second the kitchen appliances were not working especially the fridge. The fridge was not cooling and it was leaking water all over the kitchen
Third the food gave us a food poisoning and we were throwing up and having diarrhea the whole three days we stood at the resort
And fourth everything was far away from the room which made it very inconvenient for us
Eileen
Eileen,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 11 日
I liked that the shuttle ran frequently, but needs better nightlife. There isn’t much to do at night. They try with low budget entertainment options, but there isn’t an area to dance. There is no nightclub and the casino is tiny.
Angela
Angela,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 10 日
This was the first time that me and my wife stay at this property and the only think that was okay was the room . On less you are a members it has been the worse experience that we had, and we been in a lot of the lifestyle resorts
Maria
Maria,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 3 日
Good
Marvin
Marvin,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 26 日
Buffets can be better and drinks and well all juices are artificial flavors for drinks please change Front desk personnel they are very attentive.
Wendy
Wendy,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 23 日
Mercedes
Mercedes,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 23 日
I did not receive the room that was advertised. My room was supposed to include a kitchen and two beds. I received a room with a single bed and no kitchen. The property stated they gave me a single bed because I was alone and felt I didn't need two beds. They refused to give me the room I paid for. I also asked to be moved closer to the front because I was alone and my room was in the back of the property. It was very dark at night and I had to walk alone. They refused to move me. Expedia was very slow to help with my concerns. Ultimately they were unable to get my room changed. An Expedia rep gave me 125 key credits. He said it was not a part of my refund but a compen
Terrica
Terrica,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 23 日
Michael
Michael,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
Cornelius
Cornelius,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 13 日
Floreldy
Floreldy,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 9 日
Muy mal servicio de las persona del looby en recepción , aire acondicionado muy malo de la habitación , comida muy mala , las persona de recepción solo le interesa que uno pague el dinero y no se preocupan por las situaciones que pasan ni preguntan como uno la está pasando no se preocupan por los cliente sólo por que le paguen su dinero muy mal servicios
juan carlos
juan carlos,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 5 日
It was an amazing experience, everything was to my liking. The staff was wonderful and very friendly towards me and my family, will definitely recommend to everyone.
Julio
Julio,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 27 日
Edderly
Edderly,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Me encantó la habitaciones
Andreina
Andreina,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Ese hotel para mí es uno de los mejores en la zona de puerto Plata su instalaciones son esente los empleados dan un trato como si estuviera en casa le recomiendo ese hotel
sandy
sandy,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 6 日
Dayanara
Dayanara,10 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
Hhy
selvin
selvin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 23 日
Good
VIREISA
VIREISA,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 18 日
.
Juan
Juan,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Nice place
Jeremy Manuel
Jeremy Manuel,2 晚家庭旅行
Orbitz真实住客点评
8/10 很好
2025 年 5 月 17 日
Muy bueno, Los empleados deberían de mostrar una mejor cara. Hay que mejorarle el sueldo para que sonrían un poco.
williams
williams,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Excellent
Franchesca
Franchesca,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 2 日
Staff is very lazy, food is not good and few variety. Impossible to get reservation to Restaurants.
The only good thing is the room and pool.