2/10 很差
2025 年 12 月 7 日
During check in, the office guy couldn't find my reservation. Took more than 5 minutes for him to find it. While moving our bags into the room, another guest stood right next to door with a large dog that was barking and pulling on his leash the whole time. I asked him to take his dog farther away from us and he just stood there. The latch on the door was broken, so it would have been easy for someone to break in if they wanted to. In the room itself, the floor was cracked. We didn't know it until my daughter stepped on the crack and it pinched her foot. Luckily she was wearing socks and it wasn't too bad. They do not provide mini shampoo and conditioner. Instead, the have bottles attached in the shower. There was no conditioner in our room. I went to the front desk to see if they had any small bottles so my wife could take a shower and they said they don't, the room keeper would need to refill it. The website also said that they serve continental breakfast, which is one of the reasons we chose this hotel over ones that were similarly priced. Guess what... no breakfast. They said they have never served it, yet it's on their website. I ended up having to spend an extra $30 to get food for my family because of this. All in all, a horrible stay.
Bobby
Bobby，1 晚家庭旅行
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