I booked Hotel 87 in Rome and was given a room with black mold on the ceiling. The hotel told me I could switch rooms the next day, meaning I was expected to sleep in unsafe conditions on my first night. I paid a lot of money and did not receive a safe, habitable room upon arrival. The hotel also refused to issue a refund or take responsibility. This property does not match the photos and reviews shown online. Travellers deserve to know that safety and accountability are not guaranteed here.
Monika
Monika,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Reception is the first impression for hotel.
Paid a triple room and only got a double. Asked reception why and showed the Reservation to the staff who had Curly hair He was very impolite and said he did Not know anything about that just either take the room or contact the website we bookef through.Nothing else he can do... Really Unpleasant check in. However the next receptionist Red was very nice guy who really helped us.
Overall hotel location is really good.
Brenton
Brenton,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Anita
Anita,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
Bassam
Bassam,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Elena
Elena,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
Patrick
Patrick,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Perfect location
Excellent location however hot water to our room on floor 5 was an issue.
Both nights took ages to get a trickle coming through.
Car parking was a little away up a hill so maybe not brilliant if you are travelling with children but maybe thats the price you pay for a good location.
Catrin
Catrin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Bruno
Bruno,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
FAHZILLA
FAHZILLA,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
juanita
juanita,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Hotel staff spoke English, and we very friendly. They provide transportation to and from the extremely helpful airport. After walking to all the sites all day, they have a great wellness area with a pool and hot hub. This was very beneficial after a long day of walking.
Linda
Linda,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 1 日
Didn’t even stay it was so bad. They advertised one thing and then when u get there they say because it wasn’t through them direct. They send us to another building down the street that looks like a scary film.
Oscar
Oscar,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Mary
Mary,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Great staff
Loved the roof top bar
Geoffrey
Geoffrey,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 11 日
Giorgio
Giorgio,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Kevin
Kevin,9 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Maria
Maria,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 6 日
Senga var alt for hard. Putene var for flate. Vi fikk ikke lov til å sitte utenfor hotellet uten at vi måtte kjøpe noe. Det syns vi var dårlig med tanke på at vi var gjester på hotellet. Det var mange ledige bord men fikk alikevel ikke lov til å sitte der. Heller ikke inne.