Hotel placed my family and I in a different room than we had booked. The room did not have enough beds and the hotel was booked. Had to leave and go to another hotel. I asked for a refund. Refund hasn’t even come, and the hotel has tried to double charge.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Jose
Jose,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Meh
Isaak was wonderful with customer service
The breakfast attendant was rude the several times I interacted with her over our 5 day stay. Many of the breakfast items were out, and when I would ask if something could be refilled the attendant was rude
The room was nice, but the bathroom had a stain on the wall and the floor was not clean
Jessica
Jessica,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Thomas
Thomas,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Nija was amazing! The beds were super comfortable. Bathroom was a little dirty on floor corners.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Needs Maintenance
Check in staff was friendly. Hotel room was clean but soap holder in the bathroom was falling apart. USB plugs on nightstand were messed up and not working.
Fine for an overnight stay.
sarah
sarah,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Good place to stay when traveling through
This was a very nice hotel. Large king size bed room, clean, quiet (except for the little league staying there), excellent breakfast.
The young man at the front desk was pretty defensive and had a bit of an attitude with me. He couldn't find my reservation and instead of trying to find a solution to help me he just kept spinning it back on me and how I probably made the mistake: saying maybe you have the wrong date -- maybe you got the wrong hotel -- maybe you used a different name (I was traveling alone). Come on. I stayed in over 15 hotels in the past year. He said I should reach out and call Hotels.com. I was in the middle of doing that when he found my reservation. He kind of sort of mumbled a half-assed apology.
Pool was supposed to be open after repairs at 1pm the day I arrived according to a handwritten note but by 5pm the pool was not open and the sign had not been updated.
Graham
Graham,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Scarlett-Ann
Scarlett-Ann,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Kyla
Kyla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Sharon
Sharon,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Outdated, uncomfortable beds, dirty and outdated bathroom that needs repair
Sara
Sara,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 21 日
The facility and staff were fine, however the shower drain was completely clogged with hair. There was dirt, dust, and hair in the corners of the bathroom.
Corners and edges of floor/baseboards in bathroom were filthy.
Frank
Frank,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
Room was dated and
Tahlia
Tahlia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Clean and updated. Staff was friendly and helpful.
Shawn
Shawn,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 12 日
Manfred
Manfred,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Good area that's easy to access and close enough to groceries, fuel and restaurants. Newer building and the lobby was clean and nice. The hallways were very clean and the room was great--comfortable beds, plenty of good pillows and a clean, bright bathroom. Typical hotel breakfast, but it was good with many options and everything was clean. Definitely would recommend this to friends and family who needed to stay in the area.