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Medina del Lago

4.0 star property
Mountain hotel in Otavalo with indoor pool and restaurant

Choose dates to view prices

In the mountains, Medina del Lago offers an upscale family-friendly retreat with continental breakfast and a coffee shop/cafe. Treat yourself to spa services or horseback riding, then unwind in the health club or by the indoor pool.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • Gym
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace

For families (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY867
CNY953 total
Dec 28 - Dec 29

Why we love this property

Mountainside wellness
The spa offers hot stone and Swedish massages. A health club, fitness room, and garden create a serene mountain retreat to restore body and mind.
Flavorful indulgences
Culinary bliss awaits at this hotel's restaurant and cafe. Start each day with a complimentary continental breakfast to fuel adventures ahead.
Premium sleep comfort
Rooms feature Egyptian cotton sheets with down comforters and premium bedding. Rainfall showers and blackout drapes elevate the luxury.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Balcony

King Room with Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room with Balcony

Highlights

Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with Lake View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura

What's nearby

  • Galeria Gabriel Ceballos Ulloa - 2 min drive - 1.9 km
  • Plaza de Ponchos - 3 min drive - 1.9 km
  • Instituto Otavaleño de Antropología - 3 min drive - 2.3 km
  • Lago San Pablo - 9 min drive - 6.7 km
  • Cayambe Central Park - 31 min drive - 35.8 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 89 min drive
  • Ibarra Station - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tabascos - ‬4 min drive
  • ‪Restaurante Aly Allpa - ‬4 min drive
  • ‪El Otavalito - ‬4 min drive
  • ‪La tabilta del tartaro - ‬3 min drive
  • ‪La Taberna - ‬4 min drive

About this property

Medina del Lago

When visiting Otavalo, Medina del Lago is a great choice to consider. Guests indulge in hot stone massages, then grab a bite to eat at the coffee shop/cafe. Other features include an indoor pool, a health club, and a fitness center. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Archery
  • Horse riding/rentals
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping (surcharge)
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 60
  • Housekeeping is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Is there a pool at Medina del Lago?

Yes, there's an indoor pool.

Are pets allowed at Medina del Lago?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Medina del Lago?

Yes, there's free self parking.

Is airport shuttle service offered by Medina del Lago?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle one way.

What are the check-in and check-out times at Medina del Lago?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 60. Contactless check-in and check-out are available.

What is there to do at Medina del Lago and nearby?

Have fun with onsite activities like horseback riding and archery. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club and spa services. Medina del Lago also has an arcade and a garden.

Are there restaurants at or near Medina del Lago?

Yes, there's an onsite restaurant.

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