可以免费取消我在海河天堂艾贝索 - 仅供成人入住 - 全包式的预订并获得全额退款吗？

是的，海河天堂艾贝索 - 仅供成人入住 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

海河天堂艾贝索 - 仅供成人入住 - 全包式有游泳池吗？

是的，有室外游泳池。住客可以在 08:00 至 20:00 期间使用游泳池。

海河天堂艾贝索 - 仅供成人入住 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在海河天堂艾贝索 - 仅供成人入住 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：05:30。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

海河天堂艾贝索 - 仅供成人入住 - 全包式是否有内部娱乐场？

不，该住宿不设赌场，但里维埃拉大赌场（9 分钟车程）就在附近。

在海河天堂艾贝索 - 仅供成人入住 - 全包式及其附近有什么游览观光项目？

现场活动包括排球，您可以畅享其中，还可以在网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和保龄球。尽情享受 SPA 水疗，然后到室外泳池游泳。海河天堂艾贝索 - 仅供成人入住 - 全包式也拥有10 间酒吧、夜总会和屋顶私人热水浴缸，以及24 小时健身中心、野餐区和花园。

海河天堂艾贝索 - 仅供成人入住 - 全包式店内或附近是否有餐厅？

是的，有 11 家店内餐厅，提供日本菜。

海河天堂艾贝索 - 仅供成人入住 - 全包式拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有屋顶私人热水浴缸和泡澡浴缸浴缸。

海河天堂艾贝索 - 仅供成人入住 - 全包式配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

海河天堂艾贝索 - 仅供成人入住 - 全包式周边区域环境如何？

从海河天堂艾贝索 - 仅供成人入住 - 全包式仅需9 分钟步行可至希拉科科科海滩，12 分钟步行可至Chun-Zumbul（潜水点）。

卡曼海滩海河天堂艾贝索 - 仅供成人入住 - 全包式住宿优惠| Hotels.com 好订网

Q: 海河天堂艾贝索 - 仅供成人入住 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 海河天堂艾贝索 - 仅供成人入住 - 全包式配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

10/10 绝佳

2025 年 11 月 11 日

Rebecca，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 20 日

5 stars food was incredible room was nice service was good. I liked the property so much I booked the same property in the DR for my next trip

Marquinn，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 8 日

We loved the property and amenities; the staff is very professional, and the service is great in all areas. However, the specialty restaurants La Locanda & Steakhouse have very poor air conditioning inside, which makes the dinner experience super uncomfortably hot. Someone in our party even felt so bad that she could not finish the meal and had to step outside of the restaurant, it is a shame since we booked this hotel for a party of 6, and ended up having such a bad experience.

Raida Cisela，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 1 日

Babandeep，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 26 日

Great property

Frank，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 20 日

It was just an amazing experience. The food was great and the facilities were very convenient. We also booked some tours and it was just great. Will definitely come back again.

Souro，3 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 12 日

Booked the swim up pool room and loved it. Went for birthday and we told them and they sent complementary wine and chocolates and then again once we told them we got engaged! Reservation restaurants were okay but the portions are small and the buffet was not good. Same options for lunch and dinner and same every night. Only had like 2 main buffet lines that changed foods everything else was the same. When sitting at buffet we had to ask every time for water after waiting 5-10 mins. The adult side is very small. The swim up pool room is apart of adult only but they only have 1 small pool that is adults only. Literally every single thing else has kids and we were thinking it would be separate with kids and family one side and adults have their own side but no just one pool. Every restaurant but one breakfast one is family friendly so if you’re wanting separate adult and family resorts this is not that. A lot of the workers also don’t really pay too much attention and overlook English speaking families. And a lot of workers are racist. I’m white and my boyfriend is black and we got overlooked so many times even when we got to wherever before anybody else. Many times we’d be at the bar before other people and they wouldn’t come over and they weren’t busy but when other people white or Spanish speaking, would show up they would go straight to them and we’d have to ask every time to be helped and then they always had some attitude.

Lexi，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 11 日

great place!!! i loved it so much! will be definitely going back there!!!

Haviva，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 10 日

Property was nice and well kept. Unfortunately there is not much of a beach to speak of. Severely eroded when we visited in August of 2025. The Sargassum was definitely in full force as well, but that is out of their control. They worked diligently to remove it every day. Our swim up room was excellent, air conditioning worked well. We really enjoyed the food here, especially at the Buffet. The specialty restaurants were all a bit warm which made the experience less than enjoyable, but the food was good. The staff was extremely friendly and our Concierge Lisandro was great! He checked in with us numerous times and assisted with dinner reservations. Also a special shout out to Miguel at the el Beso swim up bar. He was excellent, remembered our drink orders when we came up each time and made a delicious margarita!

Brian，5 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 8 日

Room: Our fridge didn't work and it took three days to replace the fridge. One of the sink drains didn't drain properly, fixed on day two and our toilet didn't flush properly. Our door didn't close, unless we slammed it, because the door jam piece was bent. We didn't realize El Beso was an ADULTS ONLY SECTION on the resort. We were also asked to take a one hour "tour", which was a huge sales gimmick and took 3 hrs. Even after this, people stopped us at breakfast, in the lounge, at the pool and in other areas to ask us to take this "tour". The constant hounding to purchase something got annoying and was not appreciated. The food wasn't great. Everything in a sauce is cooked in the same red tomato sauce. Salt and pepper is not easy to find. The steak house was ok, because we ordered our steak medium rare. Crepes are good. All the seafood and meat, in every restaurant, was overcooked, it was chewy and not easy to eat. The pool in El Beso was great, until it got busy. Once it got busy there were no lawn chairs to use. We tried to sit in the "premium" section, but got kicked out, because we weren't members. When we mentioned that there were no chairs available the guy told us "too bad" and made us move, however, another couple (not premium members) were able to stay. Staff throughout the resort was rude, except our maid. The beach is covered in seaweed (not their fault). Pros: quiet in El Beso. Good drinks. Easy to get around. Rooms were clean and quiet.

Kylie，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 8 日

Gracias

Sergio，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Danish，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 1 日

O resort possui ótimas instalações. O quarto é muito bom, confortável e silencioso. As piscinas são boas também. Fomos em julho e o mar estava com bastante sargaço, nem conseguimos entrar. Os drinks e comidas alguns são bons e outros achamos ok. Mas no geral tivemos uma boa estadia.

Henrique，1 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 28 日

The property is beautiful, well maintained. The rooms are nice. The bed was not very comfortable. There was a roach in my room... Not happy about that but I did expect bugs. I was disappointed in the service. There was an incident at one of the Eden pool where 3 of the guest, 2 guys and 1 lady consumed too much alcohol and clearly needed help. They were dehydrated it was too hot. The lady threw up on the ledge before she got out of the pool. the staff stood by and watched them and when we inquired about medical attention for them we were told there would be an extra charge for that. A few of us went into action to help them. The in person restaurant reservation system for the Japanese restaurant is insane. The reservation stand is open from 8:30 a.m. to 5:00 p.m. we waited in line for 30 minutes! The best food on the resort is pez vela and blue moon (adult only guest) the buffet was good as well. I’m not a fan of buffets however they have omelet and pancake stations as well as foods from all around the world. I was underwhelmed with the food at the steakhouse and Mexican restaurants. We spent a lot of time at the piano bar in the main lobby. The service was amazing! Fun atmosphere. We did karaoke and played bingo. I had an amazing experience at the spa as well. In most instances the service was good not great. The night before I left I arranged for bellman service at 9:30am. At 9:40am me, my luggage and bags trekked our way to the lobby.smh

Tanya，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 27 日

Muy bonitas las habitaciones y restaurantes. Excelente actitud y servicio del personal.

Anya，3 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 25 日

I was disappointed and would not recommend this resort. Drinks included in the regular package are terrible and the premium drinks (which you pay extra for) were just ok. Some of the resort staff were not friendly at all.

Cynthia，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 25 日

Suficiente

ARMANDINO，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 21 日

Megan，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 19 日

Lisandro and Gercia, were attentive, kind and dedicated to ensuring our trip to Ocean Riviera Paradise (El Beso) was everything we wanted. The whole staff truly made our week in Mexico and my sister’s wedding a memorable experience. The resort is beautiful, the food is great and we would definitely recommend it to anyone looking to visit a resort near Cancun!

Dylan，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 16 日

the staff was amazing! they were very respectful and helpful.

Siomara，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 12 日

Adaly，8 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 10 日

Gran hotel La sección de adultos es perfecta para parejas El mejor hotel en la zona costo/beneficio

Francisco，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 7 月 7 日

This resort is… fine. The food is just okay, nothing amazing. They have a bizarre dress code that’s only sporadically enforced, the bars and restaurants close at weird times, and it seems like many of the employees are there mostly to sell you stuff. A bit frustrating and I won’t likely go back.

Kristen E，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 5 日

A really nice resort with a lot of things to do

Quamaine，5 晚商务旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 30 日

The food options are endless. The staff are all fantastic. The El Beso section is amazing. The grounds are beautiful and the room was spotless.

Lynne，9 晚浪漫旅行

Expedia真实住客点评

海河天堂艾贝索 - 仅供成人入住 - 全包式

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

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小型客房 (Suite Swim Up)

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Junior Suite El Beso Ocean View

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Junior Suite El Beso Jacuzzi in Balcony

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Junior Suite El Beso Rooftop Partial Ocean View

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可以免费取消我在海河天堂艾贝索 - 仅供成人入住 - 全包式的预订并获得全额退款吗？

海河天堂艾贝索 - 仅供成人入住 - 全包式有游泳池吗？