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First Residence Hotel

3.0 star property
City-center Chukai hotel with restaurant

Choose dates to view prices

In the heart of the business district, First Residence Hotel offers a comfortable retreat. Connect to in-room WiFi, savor local flavors at the restaurant, and enjoy a convenient stay with an elevator and 24-hour front desk.

Reviews

6.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (5)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free toiletries

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About the neighborhood

Map
119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000

What's nearby

  • Central Point Kemaman Mall - 7 min walk - 0.6 km
  • Sultan Ahmad Mosque - 12 min walk - 1.0 km
  • Pantai Cherating - 17 min drive - 12.5 km
  • Cherating Beach - 21 min drive - 17.0 km
  • Natural Batik Factory - 50 min drive - 47.8 km

Restaurants

  • ‪Kedai Kopi Klasik - ‬3 min walk
  • ‪Kedai Kopi Kemaman - ‬2 min walk
  • ‪Restoran MZF - ‬3 min walk
  • ‪Medan Selera Chukai Kemaman Terengganu - ‬1 min walk
  • ‪Kentucty Fried Chicken Kemaman - ‬5 min walk

About this property

First Residence Hotel

Enjoy your visit to Chukai with a stay at First Residence Hotel.

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 8:00 AM; Check-in end time: 1:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per day

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai

Frequently asked questions

Are pets allowed at First Residence Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at First Residence Hotel?

Sorry, there's no onsite parking at First Residence Hotel.

What are the check-in and check-out times at First Residence Hotel?

Check-in start time: 8:00 AM; Check-in end time: 1:00 AM. Check-out time is noon.

Are there restaurants at or near First Residence Hotel?

Yes, there's an onsite restaurant.

What's the area around First Residence Hotel like?

First Residence Hotel is in the heart of Chukai, a short 6-minute walk from Central Point Kemaman Mall and 12 minutes' walk from Sultan Ahmad Mosque.

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Reviews

First Residence Hotel Reviews

6.2

Good

6.6

Cleanliness

6.8

Location

6.6

Staff & service

2.0

Eco-friendliness

6.2

Property conditions & facilities

Reviews

2/10 Poor

Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Muhammad Asyraf, 2-night trip

6/10 Good

Nothing interesting.
3-night trip

6/10 Good

Ada lipas kecil dalam bilik
Fion, 1-night trip

4/10 Fair

The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
4-night trip

4/10 Fair

Musty hallway and room

The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
2-night trip

6/10 Good

just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
1-night trip

10/10 Exceptional

Super fast wifi
Tuk, 1-night trip

10/10 Exceptional

Love the Pool!
1-night trip

8/10 Very good

Just ok & all right
Ahmad, 1-night trip

2/10 Poor

Poor hotel

With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Sog, 1-night trip

4/10 Fair

Dirty and with strong smoking smell
1-night trip

10/10 Exceptional

awesome place

Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..

6/10 Good

Convenient town hotel

Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Alfred, 1-night trip

8/10 Very good

Affordable good stay and nice hotel.

Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.
1-night trip

8/10 Very good

Venue

Value for money. Very near to attraction venue.
Zulqarnain, 1-night trip

8/10 Very good

Having difficulty to get the car parking.
WAN MOHAMMAD HAIZAN, 3-night trip

8/10 Very good

Room is okay. Since i booked thru expedia they refuse my request to change room.

6/10 Good

Purely for resting only

Check in, the staff was not smiling at all. Dont expect a welcoming hello too. Reach my floor, as I step out of the lift, moldy smell filled the entire floor. As I enter the room, the same smell. Maybe bad airation. The smell gone after A/C was turn on. The bed was nice. The toilet too. Overall, like the title, purely for resting, for single, business trip traveller like me. Not suitable for those with family. One plus point though, the location is very strategic to all main point (banks, restaurant, petrol station, grocery market). walkable distance.

4/10 Fair

Wifi

So it said free wifi, but there's no wifi signal to be connected. Tries to contact staff through the room phone provided, fail to reach them. It was a tiring day for me ended up using my own phone data connection instead.

4/10 Fair

Unexpected

Unexpected room.. Booking room get another room..

8/10 Very good

Nice hotel to stay

I WAS CHARGED EXTRA RM10 PER HOUR FOR LATE CHECKED OUT

2/10 Poor

Very dirty hotel

Very bad and dirty hotel, fungus and cockroaches in my room. In corridors nasty smell.

4/10 Fair

nice carpet, great bed

the room advertised with "sea view" does not feature such. there is a strange smell on the 3rd floor. The room is rather comfortable, though. As for myself, the staff is hilariously unfriendly.

4/10 Fair

Terrible experience.

We have booked two rooms. One room is ok, however the other room was terrible. The housekeeping did not refill toilet paper, shampoo and shower gel, also the spoon for coffee making was missing. And the most scary thing was cockroach. Not only one, there are cockroaches walked on floor and on room desk. Receptionist was not so friendly in resolving problem also. Disappointed.

2/10 Poor

NURUL, 2-night trip