Almost everything in this hotel is excellent.
The staff is very kind and helphul. The facilities are well kept. The rooms are clean and very spacious. The location is great, very close to the colonial zone and right on the malecon. The viwe from our room was breathtaking. However, there is a deal breaker for us. The AC unit sound is deafening. Like a freight train. We asked the front desk about this and they gave us another room, which was just the same. Fortunately for us, my wife came out with the idea of cooling the room during the day and turning it off at around midnight. This work ok. We beleive, because this is an old hotel, the AC units need to be replaced. But, in a hotel this big, that task, we understand is complicated. So, if you don't mind the noise, this is a place that you woud enjoy.