Hotel in good location near Hoan Kiem lake, with plenty of cafe and restaurants nearby. Good breakfast, made to order, better reserve at least 30 min to enjoy due to order taking and cooking time. Beware the main door is locked after midnight
Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.
Kit Man
Kit Man,1 晚结伴旅行
Hotels.com真实 住客点评
2/10 很差
2019 年 11 月 4 日
Worst experience ever - hostility
The worst experience ever... I booked this hotel cause of all the positive comments, but what I get here is nothing but hostility.
The hotel is not helping nor serving, or in better words, not even responding to guests. If this is the way you are running a hotel business, no matter how much invested to create a good public image, this won't help you to make it sustainable.
All the best to anyone gonna make a booking in this hotel.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 5 月 12 日
服務一流的精品酒店
酒店在市中心的舊城區,附近有很多餐廳及商店,位置方便,酒店整體服務一流,在 check in 時有歡迎飲品,感覺窩心,而職員知道我們需要在最後一日早上 06:40 出發到 Sapa,主動準備了早餐讓我們可以在車上食,最後還送了咖啡杯及咖啡豆,感覺驚喜,另外酒店頂層餐飲選擇多而且質素不錯,整體值得推薦
Yau Yung Euan
Yau Yung Euan,2 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 5 月 12 日
服務一流的精品酒店
酒店在市中心的舊城區,附近有很多餐廳及商店,位置方便,酒店整體服務一流,在 check in 時有歡迎飲品,感覺窩心,而職員知道我們需要在最後一日早上 06:40 出發到 Sapa,主動準備了早餐讓我們可以在車上食,最後還送了咖 啡杯及咖啡豆,感覺驚喜,另外酒店頂層餐飲選擇多而且質素不錯,整體值得推薦
Yau Yung Euan
Yau Yung Euan,2 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 1 月 7 日
早餐不錯但是房間很小~
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 1 月 7 日
飯店的早餐非常好吃
但是房間真的不大
可以三思
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 4 月 10 日
Wonderful experience
Greatest service ever. Staff are all friendly and helpful. They even help deliver luggage to our next hotel for free. The room is clean and nice.
Let me start by saying that is the service what was the highlight of our experience with La Selva hotel. Everyone was very kind and helpful in more ways that one. Even to the point that they prepared breakfast and a gift for our very early check out. I can't say enough about the wonderful service my wife and I experienced, so cheers to them for that. Room cleanliness was exceptional too. Breakfast was delicious, don't forget to ask for the croissant (very good!). Now about the room itself, it was on the smaller side. In fact, we found Hanoi to be so crowded that most hotels there are. It was nice, simple and clean. Very well located on a nice area of the Old Quarter. I also loved that they help us clean it every day and also gave us complementary fruit and a "good sleep note". Little details that made our experience one to remember. Thanks!
Diego
Diego,3 晚行程
Expedia真实住客点评
10/10 绝佳
2016 年 10 月 12 日
Friendly and helpful staffs. Good breakfast and restaurant.
真实旅客
Expedia真实住客点评
10/10 绝佳
2016 年 4 月 3 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Great
Great location . All you need from a hotel at great price
John
John,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Arielle
Arielle,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Nice breakfast. Wonderful staff!!! Booked 5 days in Sa Pa with hotel staff. They were extremely helpful. Wonderful location by Hoan Kiem Lake.
Robert
Robert,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Fantastic, diligent, and kindhearted staff who did everything to make my stay comfortable!
Tsogik
Tsogik,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 24 日
Everything is Ok as the price I paid
Tri Hao
Tri Hao,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Staff our awesome
Dannielle
Dannielle,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 18 日
Convenient location.
Nhu
Nhu,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
When researching a hotel for my stay in Hanoi, the photos of the reception area captured my attention. Upon arrival I was not disappointed. My room decor echoed the modernistic, quirkiness of the reception area. The young staff was very friendly, and always willing to engage in idle chit-chat, as their English was excellent. I had a most pleasant stay.
Donald
Donald,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Hanoi visit
Loved the room set up for a family with two rooms one with king bed and one with two twins. Two bathrooms was great too. Nice decor and set up!