I booked a room w/double beds. At ck in, found out elevator out of order. My husband CAN NOT walk up the stairs. Felicity offered the king bed available on bottom floor. She said she was not able to refund the difference in bookings because room booked thru Hotels.com. Needed a room downstairs, so accepted king bed. I understand that elevator has been out over a Month!! A comment should have been posted on your booking site. I was very fortunate a room was available downstairs, even though the room I got was cheaper than the room I booked! Better communication is definitely needed between Holiday Inn and Hotels.com.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Edgar
Edgar,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Great stay. Adam at front desk was very helpful with a email issue concerning a document we needed to send.Overall a good stay with clean facility.
Tom
Tom,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Anna
Anna,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 24 日
Elizabeth
Elizabeth,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 13 日
Atsushi
Atsushi,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Sondra
Sondra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Staff was friendly and room was clean. Noise from busy road in front of hotel.
Beth
Beth,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Ryan
Ryan,7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Gilberto
Gilberto,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Loved the place! I would definitely book here again.
Cecilia
Cecilia,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Dulce
Dulce,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Everything was excellent!
Linda
Linda,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Clean area and lots space
Elva
Elva,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 8 日
Eileen
Eileen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Comfiest pillows ever!
Sopiko
Sopiko,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Lindsay
Lindsay,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Always stay when in town
Alejandra
Alejandra,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 28 日
I’m very sure the Fairfield behind the holiday inn or even the Quinta inn was. Better. I did not like my check in, check out experience. For a holiday in the room was not as clean, there was a smell, and the bathroom had a leak. The breakfast was no good at all
Valerie
Valerie,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Antulio
Antulio,3 晚行程
CheapTickets真实住客点评
2/10 很差
2025 年 1 月 22 日
The room had roaches and the coffee maker- Keurig was broken . They did not offer breakfast or even fruit or cereal. The door had trim falling off, I felt unsafe even with the double bolt in place. No house keeping available, staff was rude and short when asking for extra towels. At checkout I requested a receipt and was turned down because I booked through Expedia. So disappointed, and