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Hotel Am Schloss

3.0 star property
Pet-friendly hotel connected to a rail/subway station, within walking distance of Heidelberg Castle

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Photo gallery for Hotel Am Schloss

Property grounds - Hotel Am Schloss (Heidelberg)
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace - Hotel Am Schloss (Heidelberg)
Reception - Hotel Am Schloss (Heidelberg)
Aerial view - Hotel Am Schloss (Heidelberg)
Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace - Hotel Am Schloss (Heidelberg)
In the heart of Heidelberg, Hotel Am Schloss offers a perfect blend of convenience and charm. With a rooftop terrace offering stunning views, shopping on site, and helpful multilingual staff, guests can unwind in style.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

For families (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Washer/dryer
  • Elevator
The current price is CNY983
CNY1,110 total
includes taxes & fees
Jan 7 - Jan 8, 2026

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(12 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
Champagne service
Minibar
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
Champagne service
Minibar
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Hypo-allergenic bedding, minibar, desk, laptop workspace

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Highlights

Furnished balcony
Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
3 bedrooms
Shower/tub combination
  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

Highchair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
TV
Washer/dryer
Hypo-allergenic bedding
2 bedrooms
Hair dryer
2 bathrooms
  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
2 bedrooms
Hair dryer
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Private bathroom
Hair dryer
Champagne service
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Private bathroom
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Heating
Kitchenette
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Double Bed, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
Champagne service
Minibar
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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The price is CNY1,122
CNY1,259 total
includes taxes & fees
Jan 1 - Jan 2, 2026
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About the neighborhood

Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117

What's nearby

  • Marktplatz - 1 min walk - 0.2 km
  • Heidelberg Castle - 2 min walk - 0.2 km
  • Church of the Holy Spirit - 3 min walk - 0.3 km
  • University of Heidelberg Old Campus - 6 min walk - 0.6 km
  • Heidelberg University Library - 6 min walk - 0.6 km

Getting around

  • Mannheim (MHG) - 26 min drive
  • Heidelberg-Schlierbach/Ziegelhausen Station - 6 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Neckargemünd Station - 10 min drive
  • Heidelberg Seegarten Tram Stop - 22 min walk

Restaurants

  • ‪Coffee Nerd - ‬4 min walk
  • ‪Brauhaus Vetter - ‬4 min walk
  • ‪HANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬3 min walk
  • ‪Palmbräu Gasse - ‬3 min walk
  • ‪Papi - ‬2 min walk

About this property

Hotel Am Schloss

Hotel Am Schloss features a rooftop terrace and puts you within a 10-minute walk of Heidelberg Castle. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 13 per day; discounts available)
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Shopping

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The property is closed between December 23 and January 6.

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 40.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Parking is available nearby and costs EUR 13 per day (82 ft away)
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Frequently asked questions

Is Hotel Am Schloss currently open?

The property is closed between December 23 and January 6.

Does Hotel Am Schloss offer free cancellation for a full refund?

Yes, Hotel Am Schloss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Am Schloss?

Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Am Schloss?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel Am Schloss?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.

What's the area around Hotel Am Schloss like?

Hotel Am Schloss is a short 9-minute walk from Heidelberg-Altstadt Station and 8 minutes' walk from Heidelberg Castle. Travelers say that the hotel is in a great location.

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Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Breakfast
Room
View
Castle
Old town
Parking
Towns
Cable car

What guests liked

  • Breakfast was consistently described as excellent, good, and delicious with many guests praising the quality and variety. (24 reviews)
  • Parking options were convenient and easily accessible, with some reviewers noting a discounted rate for property customers. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location, they upgraded us so we had the roof top, stunning views! lovely staff!
Heidi, 1-night trip

10/10 Exceptional

nice location
HONGYAN, 2-night trip

10/10 Exceptional

Great hotel, perfect location, easy parking, safe, clean, big rooms, close to old town!
Lisa, 2-night trip

10/10 Exceptional

The hotel is not luxurious but very comfortable and lovely. The breakfast was delicious, very good lattes. The staff was very accommodating and spoke English. The front desk was amazing, even carried my bag up the stairs💕. Any questions were answered. Gave great recommendations for dinner. From our window you could see the castle. Christmas markets and the funicular were right there. Great location. Beautiful
From our bedroom window. What a way to start your day
Linda, 2-night trip

10/10 Exceptional

The lady at the desk was so helpful and kind. She spoke English perfectly. Hotel is the top floor of the parking garage. You can park your car for 15 Euros. The view is great. Short walk to old town and Christmas Markets. Breakfast was just okay. No eggs or sausage.
Eileen, 1-night trip

10/10 Exceptional

Love the view from the terrace. Have a great time staying in the middle of the town.
Cary, 1-night trip

10/10 Exceptional

The room was small, but sufficient for what I wanted. I had a great view of the Schloss from my room window (room 19). The lady at check-in was very nice. I arrived earlier than check-in, so she gave me some sights to see in Heidelberg while I waited for my room. The hotel is on top of a parking garage, so parking was easy, and it is very well located for going to the Schloss or other sites.
James, 1-night trip

10/10 Exceptional

Very convenient to Heidelberg Castle, the funicular, and Old Town with its shops and restaurants. Staff was friendly and helpful. Breakfast was simple but good. If you have a car, parking is convenient.
Andrew, 3-night trip

10/10 Exceptional

Wonderful staff at the front desk and breakfast area. Clean hotel, amazing view, very easy do walk to interesting shops, scenery, restaurants etc. We would come back!
Mike, 1-night trip

10/10 Exceptional

Great location, nice hotel and friendly staff.
LEVAN, 2-night trip

10/10 Exceptional

Nice view from the terrace
Jaqueline, 2-night trip

10/10 Exceptional

Lovely hotel at the base of the castle. Funicular entrance right next door. Easy walk to old town.
Greta M, 1-night trip

10/10 Exceptional

Friendly, clean, and convenient!
TOM HSU, 1-night trip

10/10 Exceptional

Good location only a 20 minute walk to the Heidelberg Castle. This hotel is centrally located with an easy and short walk to the main town square. Good breakfast. This hotel sits on the 7th floor of the parking garage. Parking can be a little tight for larger cars.
Sanju, 2-night trip

8/10 Very good

Beautiful hotel in perfect location. Room had no aircon and it was a hot day, but beds comfortable and room very nice. Breakfast nice but perhaps 2 staff needed to keep up with the busy customers. Walking stand l to the castle and town square, so pretty!! Would stay again.
Anna, 1-night trip

10/10 Exceptional

Great location to the castle and town.
Charles, 1-night trip

10/10 Exceptional

Lovely location. Ask for room 16 for an incredible view of the castle.
Suzanne, 1-night trip

10/10 Exceptional

Hotel adjacent to the old town for easy walking and eateries.
John Smith, 2-night trip

10/10 Exceptional

Great location.
Sara, 1-night trip

10/10 Exceptional

A wonderful hotel in an excellent location.
Barbara, 1-night trip

8/10 Very good

Very friendly staff and good location for a day or two visit to Heidelberg
Garry, 2-night trip

10/10 Exceptional

The location of this hotel is perfect. The parking garage fills up completely during the day with people visiting the castle so be prepared to wait for a spot if you arrive in the middle of the day. The staff at the hotel is very friendly and helped with recommendations for things to do and restaurants in the area. Room was very clean and the terrace has a great view of the city and the castle. The breakfast was OK. Great to have a complimentary meal during our trip but I'm not sure why a lot of these reviews are raving about it.
Alexander, 3-night trip

10/10 Exceptional

Wonderful staff, comfortable room, amazing breakfast
Todd, 1-night trip

8/10 Very good

It's old but very clean. And the breakfast was very good and the staff was friendly.
HanGyeom, 1-night trip

10/10 Exceptional

We really enjoyed our stay. The room was clean, staff was friendly and the location was excellent.
Michelle, 1-night trip