I have stayed at the Park Terrace for many years when I come to NYC for the US Open. The location cannot be beat--still true.I have never thought about staying somewhere else--but after this visit, I will. The cost is getting really high. I used to consider it a tremendous value, I no longer do.This visit, the staff was WAY less friendly and helpful than in years past. Specifically, one of the days, my room was not cleaned. When I called the desk I was told I must have left the Do Not Disturb sign on my door. When I explained I had not--because I had not--I was told I must have because that is the only reason it would not be cleaned. I assured her again, I had not left it on. She said she would speak to her manager and I would hear something back. I never did. I always appreciate having a room with a couch. It is nice to have somewhere to sit that is not a bed, but the couch was worn and could use a refresh.I want to love this hotel because it has served me so well for so many years, but this most recent visit simply wasn't the same and I will explore other options for next year's trip.