棕榈湾度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物。

棕榈湾度假村是否有停车场？

很抱歉，棕榈湾度假村没有停车场。

何时可在棕榈湾度假村办理入住和退房？

开始办理入住：14:00；停止办理入住：18:00。退房时间为 10:00。延迟退房需要支付一定数额的费用。提供无接触办理入住和无接触办理退房服务。

在棕榈湾度假村及其附近有什么游览观光项目？

现场活动包括划皮艇、划船/划独木舟和钓鱼，您可以畅享其中。现场娱乐活动包括直升机/固定翼飞机观光。尽情享受 SPA 水疗，然后到室外泳池游泳。棕榈湾度假村也拥有2 间酒吧和健身中心，以及野餐区和花园。

棕榈湾度假村店内或附近是否有餐厅？

是的，有一家店内餐厅。

棕榈湾度假村配备任何户外私人空间吗?

是的，每间房间都有阳台。

棕榈湾度假村周边区域环境如何？

棕榈湾度假村位于棕榈湾海滩，仅需 1 分钟步行可至莫尔群岛国家公园，6 分钟步行可至桑迪湾海滩。

黑特桑迪群岛棕榈湾度假村住宿优惠| Hotels.com 好订网

Q: 棕榈湾度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 棕榈湾度假村是否有停车场？

很抱歉，棕榈湾度假村没有停车场。

Q: 棕榈湾度假村店内或附近是否有餐厅？

是的，有一家店内餐厅。

Q: 棕榈湾度假村配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2025 年 11 月 26 日

Lovely staff, relaxing environment

Louise，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 19 日

Resort looked tired… several maintenance issues such as A/C in room not functioning, pool lights cable tired or loose in pool, several tiles of pool missing, balcony railing of room loose/wood rotten.

Clare，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 12 日

Almost perfect

The location here is incredible, with cute wallabies jumping around and friendly cockatoos, plus a number of seabirds. It reminded me of places I've stayed at in South East Asia, with the jungle feel, the palms and the beautiful greenery around clear (mostly) blue waters. It was great to be greeted (very White Lotus) on arrival and would have been nice to have a goodbye on departure too. The bar/restaurant staff were fantastic, couldn't do enough for you. A special mention is needed for the food, which was amazing. Their chef put some very interesting flavours together - top class. Unfortunately I didn't sleep well a couple of nights as I found myself catching and removing cockroaches from my bathroom. Maintenance were helpful, attempting to poison them, reception less so, providing me with a spray for flying insects, that did nothing to the roaches. I understand they turn up in tropical places and that they are hard to shift, but while I didn't mind no housekeeping for the 4 nts I think bins should be emptied every day, to avoid attracting them. The other negative was the noise of tractors and outdoor power tools at different times of day. Thus said, it's a beautiful place and I found it a wonderful place to chill.

Sue，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

Tiphaine，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Idyllic stay.

Beautiful, relaxing idyllic stay. Food was good. Staff were lovely. Pool was nice. Loved the setting and nature. The hammocks were a nice touch. Lots of activities. Bush walks were fun. Bedding etc was very clean. Room 15 was very musty so had to keep aircon on at all times.

Elizabeth，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 15 日

Sian，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 15 日

This resort was everything I wanted in a holiday. From the moment we arrived, the relaxed island vibe set in—it never felt rushed or pretentious, just easygoing and welcoming. The cabins right on the beach were picture perfect, especially at high tide, and the free use of kayaks and paddleboards was such a bonus. We also loved the hiking tracks, a great way to balance out the lazy beach days. And the food—absolutely next level and very reasonably priced! Every meal at the restaurant was a highlight. A true holiday escape.

VELMA，3 晚家庭旅行

Wotif真实住客点评

10/10 绝佳

2025 年 8 月 25 日

It was the most beautiful place to stay. If you want to relax & soak up the beauty, this is the place. Food was beautiful, staff were excellent & the bed was so comfortable. Excellent holiday

Lorna，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 22 日

Great resort on a quiet island with hike paths around it, many beautiful beaches where you can walk around alone. Restaurant of the hotel has the same menu everyday, so after a while you have tried everything. They do a great happy hour during sunset everyday!

José Antonio，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 20 日

Cadre paradisiaque

Barbara，2 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 18 日

Palm Bay is a secluded resort nestled in Long Island,,,in fact it’s the only resort that is habitable. There is an abandoned resort property on the island as well. Palm Bay cottages are lovely and very roomy. Beds are comfortable. The restaurant is good…it’s the only place to eat on the island. We didn’t appreciate that it wasn’t feasible to take a water taxi anywhere else (say Airlie Beach) to dine because the last water taxi coming back to the resort is around 4:45 pm from Shute Harbour, and the cost for a return fare on the water taxi is about $115 per person—-very pricey. Staff is friendly, kind and courteous. You’ll run into locals such as wallabies, curlews and cockatiels as you hike on a couple of the trails. The trails are rather rough and rocky—bring a walking stick and good walking shoes.

Rosa，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 15 日

Peaceful and quiet but wish we knew how remote it is and that there’s only one restaurant for the entire time we were there. The food was good but can only have it so many times!

Ryan，7 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 8 月 3 日

The place is a little bit difficult to het to. Island was beautiful and surrounding areas. The resort itself is nice especially when you first arrive but the room we were in was in serious need of repairs and clean. I wouldn’t rate the resort as a 4 star, not in its current state. If you’re looking for a retreat type place to go for a walk and sit on the beach to get away, this place may be the place to go. The resort wasn’t really lively at night and there weren’t any activities run by the resort except for the spa. No free wifi. Other than kayaking in the Bay Area, going in the pool or snorkelling to see the mostly dead reef theres not much to do. Food options were limited and overpriced with reason but, $32 for an eggs benny is way over the top. The water jugs were dirty. There was mould on the lids which looked like they hadn’t been cleaned in months, until I made a point of cleaning it and leaving the dirty napkin on the table. The staff were nice but didn’t really seem to care about customer satisfaction or even checking in. The room we were in had mould on the curtains. It looked like the place maybe flooded, door was damaged, cupboards and shower was mouldy. The fridge is located in the bathroom and so is the kettle, tea and coffee. I had moved one of the chairs and the floor was caked in dust underneath it. We won’t be going back to the resort again unfortunately. The worst part was that the bed had bed bugs which indicated they don’t often clean or vacuum the bed.

Helen，5 晚浪漫旅行

Lastminute真实住客点评

10/10 绝佳

2025 年 8 月 1 日

Lisa，4 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 31 日

While some things were excellent here; it's very quiet and private. Beautiful setting and helpful staff, the main reason for this being our holiday destination was so underwhelming, it's difficult not to be very disappointed in our holiday. Firstly there aren't many options to get there (in fact we were only given the name of one boat company which was disappointing) and it is so expensive that it really adds hugely to the cost and if we'd known prior to booking, we probably would have chosen a different destination. The main reason for disappointment however was the snorkeling. It is terrible! The water is very cloudy and we didn't actually see a single fish. You could see fish at times from the shore but very plain, no tropical species at all. What coral you see is very grey. We definitely would never have gone there if we had known this. We have so enjoyed our snorkeling experiences in Fiji, it was really our main focus. The pool is lovely and located superbly by the restaurant. The food was good. The sunset bar has the most beautiful setting, evening cocktails weren't to be missed. There's a few walks which are good and is something else to fill your day. Because the snorkeling was so bad it gave us something else to do other than lying by the pool. The staff are helpful and friendly but they are almost all backpackers so it feels like there's no one in charge or with local knowledge to share.

Andrea，8 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 29 日

Great staff. Great location but a little hard to get to and from at a moments notice. Wifi would be nice as well.

Adrian，3 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 27 日

Guðbjörg，5 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 25 日

Great staff very friendly and helpful. Resort is clean and tidy, can see that resort has suffered cyclone/weather damage so some things like tennis courts not used. Free snokals and kayaks/SUPs was great, great get away for couples.

Jennifer，4 晚浪漫旅行

Wotif真实住客点评

8/10 很好

2025 年 7 月 7 日

The location was amazing with stunning views and amazing sunsets. The quiet pace was exactly what we wanted including the double hammock 😎

Rod，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 27 日

We had a beautiful relaxing holiday at Palm Bay Delicious restaurant, wonderful staff, in an idyllic paradise a perfect place to getaway from the rush, so tranquil 💛

Yvette，7 晚家庭旅行

Lastminute真实住客点评

10/10 绝佳

2025 年 6 月 21 日

Comfiest beds ever! Absolutely amazing food, every single meal. Friendly staff. Relaxing stay indeed. The view from The Hideaway was amazing and I’m definitely going back. Only one issue was the water in my shower was Luke warm. Was reported but not corrected.

TRACEY Lee，5 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 10 日

Such a tranquil beautiful resort in amongst stunning rainforest national parks. Island transfer options are limited and can add significant costs depending on mode of transport. No shops o n island so make sure to take adequate supplies of snacks etc with you.

Sandra cristine，3 晚浪漫旅行

Lastminute真实住客点评

10/10 绝佳

2025 年 4 月 29 日

I had a wonderful stay at Palm Beach resort. It is a beautiful location. I had a beach villa and it was clean and had a really comfy bed and a hammock on the deck. The staff were really friendly, helpful and welcoming and the food in the restaurant for dinner was great - the steak was fabulous and I had a special fish risotto which was lovely. The resort seemed slightly understaffed and so the beach sunset bar was not open in the evening but it was a mere 2 minutes walk to the main bar which was no hardship. A truly lovely and relaxing stay with no tvs and no children. All my stress disappeared. Good for the soul! Breakfast, lunch and dinner had to be paid for but you rarely needed all three. There was sea kayacking and a lovely swing by the sea. You can walk on the island on the trails but you do need footwear (not thong/jandles/flipflops) for that. If you are after a relaxing trip, this is the place for you and the pool was nice. A tip - You can get a transfer from Hamilton Island directly but it is much cheaper to get a boat to and from Shute Harbour as a different option if you fly into Proserpine. If you are looking for tons of activities this is not for you, if you are looking for a beautiful and simple place to relax, this is it.

Michelle，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 27 日

Beautiful quite serene island away from the hustle and bustle of city. A bit of challenge to reach the place so one needs to do a bit of research to reach there. If possible avoid private transfers, its damm cosly. Overall its a fantastic place to stay.

Sudhanshu，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 27 日

Georgia，4 晚行程

Hotels.com真实住客点评

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常见问题

棕榈湾度假村有游泳池吗？

棕榈湾度假村是否允许携带宠物入住？

棕榈湾度假村是否有停车场？

何时可在棕榈湾度假村办理入住和退房？

在棕榈湾度假村及其附近有什么游览观光项目？