Arrived to check in at 3pm - room wasn’t ready until 4:30pm. No luggage store available while I waited.
Once I was able to check-on, the team on reception were friendly and professional but wanted to take a photocopy of my photo ID, rather than simply see it to validate that I was the person who had made the booking. I was not happy to allow them to do this, because of security concerns - it had name, DOB, address. The team assured that the photocopy would be destroyed after my stay, and were a little insulted by the insinuation. No offence was meant, but there is no legitimate reason for a copy of ID to be taken, as a UK citizen. If this is the policy, it should be made clear that a copy of your photo ID will be taken and retained at booking - it simply said that photo ID was required to check-in, not that they would make a copy!
Once in, the appartement was clean, comfortable and in good condition.