I was very disappointed with my recent stay. Shortly after checking in, I found a cockroach in the bedroom, and later another one appeared in the bathroom. This was completely unacceptable and made us feel very uncomfortable throughout the stay.
I reported the issue to the front desk, but the response did not feel adequate considering the seriousness of the situation. Cleanliness should be a basic standard for any hotel, and unfortunately this property did not meet that expectation.
I hope the management takes this matter seriously and improves their cleaning and pest control procedures. Until then, I cannot recommend staying here.
JUNSUNG
JUNSUNG,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Mehmet
Mehmet,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Fred
Fred,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Friendly staff, super fast efficient check in. Clean room, bathroom and kitchen. Shopping mall across the street, and Whole Foods less than a mile.
Fred
Fred,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Room was great. It was clean. It had dishes for us to cook with. The staff great.
Avi
Avi,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 10 日
Devan
Devan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 9 日
Quarto grande, cozinha grande e completa! Muito bom
GUSTAVO
GUSTAVO,5 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
I arrived after ours, 7pm. A different service than I'm used to.
Steven
Steven,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Very close to the airport car rental hub. Excellent location to pick up and drop off the car.
John
John,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 27 日
Heatherr
Heatherr,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
patricia
patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
patricia
patricia,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
The property was okay. They need to pay more attention when clean it. The staff isnt available at night, but they're kind.
JOSE
JOSE,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Rebecca was awesome in checking us in. Thanks to all the staff for accommodating our late checkin. The location was conveniently right near the freeway.
Rochelle
Rochelle,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Good affordable place to stay near rental car...
Ganesh
Ganesh,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 2 日
The hotel was very plain and ordinary for an extended stay. The problem I had was we had a handicap accessible room, and the toilet seat was actually broken. You had to be careful when you sat down on it could fall over. The drains backed up a little not a lot, but the worst failure of communication was with the front desk. The front desk did ask me when I was leaving a $100 deposit if paying cash or card. I dodnt know there was going to even be a deposit especially when i paid in full. The hotel did ask me whether I was also told and they assured me that the refund would be immediately given back to me. Now I find out after checkout that it'll take 3 to 5 business days to get refunded. Because I don't have the money now.Readily available, I will have to figure out a way to pay for gas to get back home some twenty five hundred miles. So as far as the hotel goes, it's very basic. You can stay right next door for a comparable price and get more for your money.
Angela
Angela,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Hai Van
Hai Van,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 22 日
Shout out to Tracy
Tracy at seigal was great. Great attitude and great customer service! Looking forward to staying there again next year for edc