Desperately disappointed, look beyond the reviews.
This is not a luxury B&B. We made a very bad mistake in booking this property. The photos date back to when it was converted in 2012 and no maintenance appears to have been done since. In fact it's not a B&B at all as breakfast is extra! The breakfast we did have on one day was very poor, dry bread, cheap jam, bruised fruit and certainly not the breakfast protrayed on the website. We booked a twin room and stayed for five nights, although we thought it was expensive we anticipated that it would live up to it's reviews, how wrong we were. Subsequent checking of the invoice revealed that we were charged 3 times the base room rate for the first two nights and other differing amounts for the remaining 3 nights. The room had been well used with dirty paintwork, cracked tiles, stains on the floor and a stained toilet seat. Daily cleaning was cursory with dust evident on ledges and surfaces. Neither the wifi or television worked. More importantly there was no fire safety provision in evidence whatsoever. No signs , no smoke detectors or fire extinguishers. Given the this establishment was on an upper floor in part of an old palazzo in our view it was positively dangerous. With the assistance of hotels.com we tried to cancel the booking but the owner wouldn't budge, standing behind a clause in the booking which said no cancellation for any reason. Without the owners agreement Hotels.com couldn't give us a refund, we now understand why the no cancellation clause is there.
Nicholas
Nicholas,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Struttura in posizione strategica a due passi dal centro storico, in un edificio storico. Personale eccellente, disponibile e attento. Colazione dolce/salata. Consigliato
Fabiano
Fabiano,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 2 日
Nadia
Nadia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Beautiful family who hosted us. We were kindly greeted when we arrived and walked up to our rooms. The building is older. However the rooms are nice and clean, very spacious in the suite for a family of 5. We stayed one night and when we checked out at 11, we were allowed to leave our luggage in the building to keep it safe and go see Palermo as long as we wanted to. Many restaurants were walking distance and we were able to walk to the local market, it 15 minute walk, it was fantastic! Thank you again for a lovely stay!
Mary
Mary,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Robin
Robin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Great place. Judy was excellent hostess.
James
James,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 1 日
God beliggenhed.
Rigtig god beliggenhed, gåafstand til seværdigheder, restauranter og caféer.
Anita
Anita,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Idealer Aufenthalt in der Stadt. Nicht weit von allen Sehenswürdigkeiten und von Meer Promenade. Alles ist zu Fuss erreichbar.
Marie-France
Marie-France,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 10 日
DONALD
DONALD,6 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 1 日
Best neighborhood for restaurants, seeing ancient structures, proximity to the sea.
Cheri
Cheri,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 27 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 11 日
El único problema no hay elevador, pero magnifica atención y limpieza
Claudia
Claudia,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 19 日
C'était un super moment, nous remercions énormément la personne en charge de l'hôtel pour l'aide sur le transport des valises ainsi que ses conseils pour trouver facilement une place de parking sécurisé, nous recommandons grandement
Ropartz
Ropartz,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 3 日
Geir
Geir,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 28 日
Antonios
Antonios,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 11 日
Loistava
Erinomainen palvelu. Huone oikein siisti ja kuvauksen mukainen. Tilava ja siisti kylpyhuone.
Ci sono molte scale da salire senza ascensore, la colazione è molto cara e il parcheggio è a pagamento lontano dalla struttura
Anna
Anna,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2022 年 6 月 2 日
Cortesia e pozione
ilaria
ilaria,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2022 年 4 月 26 日
staff e posizione ottimi
il viaggio è andato bene. l'appartamento che avevo preso (suite) si trova in un bel palazzo.
la staff è davvero superbo e questo ha fatto la differenza. la disponibilità di Francesco ha dato qualità al nostro soggiorno.
tuttavia in 4 abbiamo speso 860€ per tre notti e visto che ci sono due bambini credo sia troppo. da internet sembra molto lusso e la facciata che si vede da internet non è quella del posto, per essere precisi.
Luana
Luana,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 10 月 25 日
Decevant
Photo du theatre et nonde l hotel2 etages sans assenceur, chambre atipyque,parle pas bien francais . Annoncefausse pasderesto ni boutique dans la residence. Secteurinterdit aux voitures surcertaines heures.immeuble tres vieux, bruyantjusqua 23h.je ne recommande pasce typedhebergement.
Laccueil des2 garcons etait lui tres agreable.
michele
michele,1 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 9 月 24 日
typique et moderne
proche de la ville et très typique
Arnaud
Arnaud,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 8 月 21 日
Amazing property in Palermo beside the marina
This is an amazing original property in central Palermo located near the marina, great location.
I thought breakfast would have been included given the price we paid for one night, but apparently not.
Other than that, this is a high quality property, much better than the 3 stars advertised I would suggest, coming from someone who travels regularly.