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Alila Mayakoba

5.0 star property
Luxury beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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Near El Camaleón Mayakoba Golf Course, Andaz Mayakoba - a Concept by Hyatt offers an unforgettable family getaway. With 2 beach bars, a private beach and sun loungers, this resort is perfect for soaking up the sun. Indulge in local cuisine at Cocina Milagro or rejuvenate with spa treatments like hydrotherapy and manicures/pedicures at Naum.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Beach yoga and more
This resort on a private white sand beach offers snorkeling, kayaking, and yoga. Beach towels, umbrellas, and loungers await by two beach bars.
Pool paradise
This luxury resort boasts 2 outdoor pools with cabanas, loungers, and umbrellas for ultimate relaxation. A hot tub awaits tired muscles.
Wellness wonderland
A full-service spa offers massages, facials, and body therapies. Guests can relax in a sauna or hot tub, then exercise in the 24-hour gym.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool) | Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Harmony, Beach Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • 120 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View (w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio, Ocean View (w/ Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area) | Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Sanctuary, Lagoon Area)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA) | Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (HARMONY SUITE BEACH AREA)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
Maroma, A Belmond Hotel, Riviera Maya
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, 121 reviews
The price is CNY6,640
CNY9,050 total
includes taxes & fees
Dec 17 - Dec 18
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About the neighborhood

Map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 11 min walk - 1.0 km
  • Mamitas Beach - 11 min drive - 9.6 km
  • Quinta Avenida - 11 min drive - 9.9 km
  • Maroma Beach - 20 min drive - 10.2 km
  • Xcaret Eco Theme Park - 25 min drive - 19.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 104 min drive
  • Cozumel Intl. Airport (CZM) - 14.4 miles/23.1 km
  • Free beach shuttle

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪Black & White - ‬4 min drive
  • ‪El Charro - ‬4 min drive
  • ‪La Hacienda - ‬5 min drive
  • ‪Yookoso - ‬4 min drive

About this property

Alila Mayakoba

Placing you within a 10-minute walk of El Camaleón Mayakoba Golf Course, Alila Mayakoba offers a private beach where you can enjoy beach umbrellas, yoga, and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Mexican cuisine, Chef’s Atelier is one of 4 restaurants and 2 bars/lounges. Other highlights at this luxurious resort include a health club, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 182 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Mini golf
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Ecotours
  • Golfing
  • Mini golf
  • Kayaking
  • Snorkeling
  • Golfing nearby
  • Boat tours nearby
  • Windsurfing nearby
  • Whale-watching nearby

Working away

  • 5 meeting rooms
  • Conference space (66736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Braille signage
  • Closed captioned TV
  • Magnifying mirror
  • Visual fire alarm
  • Phone accessibility kit

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Spa Alila has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Chef’s Atelier - This restaurant specializes in Mexican cuisine.
Casa Amate - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
K'in - Onsite restaurant. Open select days.
Origen - Onsite theme restaurant. Open select days.
Sanctuary Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from March 2 2025 to February 12 2026 (dates subject to change).

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

Is Alila Mayakoba currently open?

This property is closed from March 2 2025 to February 12 2026 (dates subject to change).

Does Alila Mayakoba offer free cancellation for a full refund?

Yes, Alila Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alila Mayakoba?

Yes, there are 2 outdoor pools.

Are pets allowed at Alila Mayakoba?

Yes, pets are welcome. There's a charge of USD 100 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Alila Mayakoba?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Alila Mayakoba?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Alila Mayakoba?

No, this resort doesn't have a casino, but Riviera Gran Casino (10-min drive) is nearby.

What is there to do at Alila Mayakoba and nearby?

Have fun with onsite activities like kayaking, snorkeling, and beach yoga. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Alila Mayakoba also has 2 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Alila Mayakoba?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine.

What's the area around Alila Mayakoba like?

Alila Mayakoba is located a short 8-minute walk from El Camaleón Mayakoba Golf Course.

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Reviews

8.6

Excellent