In the heart of Vienna, Mercure Vienna First offers a stylish retreat. Explore nearby St. Ruprecht's Church and St. Peter's Church or unwind with dry cleaning/laundry services, a business center, and bike rentals on hand.
You'll be in a fantastic location at Mercure Vienna First, just a 5-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can check out VIENNA 1st, which serves breakfast, lunch, and dinner. This boutique hotel is also within just a 10-minute walk of Hofburg Imperial Palace and Spanish Riding School. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.
At a glance
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Hotel size
49 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
LOCAL_PARKING
Parking
Onsite self parking (EUR 32 per day)
Electric vehicle charging point on site
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Snack bar/deli
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
VIENNA 1st - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
Airport shuttle service is offered for an extra charge of EUR 42 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs EUR 32 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna
Frequently asked questions
Does Mercure Vienna First offer free cancellation for a full refund?
Yes, Mercure Vienna First does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Vienna First?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Vienna First?
Yes. Self parking costs EUR 32 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Mercure Vienna First?
Yes, an airport shuttle is available. The charge is EUR 42 per vehicle one-way.
What are the check-in and check-out times at Mercure Vienna First?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Vienna First?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Mercure Vienna First and nearby?
Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Schwedenplatz (3-min walk), along with St. Peter's Church (6-min walk) and Jewish Museum (9-min walk).
Are there restaurants at or near Mercure Vienna First?
Yes, there's an onsite restaurant, VIENNA 1st.
What's the area around Mercure Vienna First like?
Mercure Vienna First is in Innere Stadt, a short 4-minute walk from Salztorbrücke Tram Stop and 15 minutes' walk from Vienna State Opera.
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Reviews
Mercure Vienna First Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
8.6
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Breakfast was consistently described as good or excellent by multiple guests. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bar
Shower
Bed
View
Breakfast
Bathroom
Reviews
10/10 Exceptional
Sep 8, 2025
The hotel was in a perfect location. Would love to go back
noel
noel, 4-night trip
10/10 Exceptional
May 9, 2025
EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Elvira
Elvira, 2-night trip
10/10 Exceptional
Jul 19, 2025
Great Hotel
This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Emma
Emma, 3-night trip
8/10 Very good
Dec 27, 2024
Nice hotel in the centre of town easy walking distance from places of interest
Janet
Janet, 3-night trip
10/10 Exceptional
Dec 4, 2024
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on!
Would definitely stay here again!
Pamela
Pamela, 2-night trip
10/10 Exceptional
Mar 21, 2025
Good hotel, location perfect for sightseeing, breakfast was excellent. Staff all friendly and helpful. Room clean and functional.
Jason
Jason, 3-night trip
10/10 Exceptional
Sep 30, 2024
Very convenient place , everything around .
Sverlana
Sverlana, 1-night trip
10/10 Exceptional
Nov 24, 2024
Excellent location, friendly and helpful frontdesk
Angeline
Angeline, 4-night trip
10/10 Exceptional
May 5, 2025
Great location, with easy walking access to the subway, bars, shops and all the main sights. No complaints about the hotel at all, just make sure you have your dancing shoes to learn the waltz in the corridors!
Anna
Anna, 2-night trip
10/10 Exceptional
Apr 6, 2025
Perfect location and friendly service! Nespresso machine always fully stocked along with mineral water glass bottles!
Otto
Otto, 6-night trip
10/10 Exceptional
Apr 20, 2024
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Gary
Gary, 8-night trip
10/10 Exceptional
Oct 25, 2023
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Matt
Matt, 1-night trip
10/10 Exceptional
Jul 6, 2023
Funky hotel near bars, transport, and all of the major attractions.
Mark
Mark, 2-night trip
6/10 Good
Jan 29, 2023
Location was good
NICUSOR
NICUSOR, 3-night trip
10/10 Exceptional
Jan 17, 2025
Great
Great upgrade! Great reception. Great room. Great location.
Harriet
Harriet, 3-night trip
10/10 Exceptional
Jun 4, 2025
The
Edward
Edward, 1-night trip
8/10 Very good
Jul 28, 2025
Great location
The hotel was in an excellent position and the staff were very friendly and helpful with providing local information. The room itself was a bit dark with the curtains open perhaps due to the small window but mainly due to the dark grey decor which was a little tired in places. The double sliding mirror doors to the bathroom was quirky but not ideal for me ,however 10/10 for the rain shower which was perfect in my opinion. As said great location and particularly if you like the local friendly bars and some good craft beer. A few minutes walk from the Ubahn and the busy centre for a true Vienna experience.
Peter
Peter, 3-night trip
10/10 Exceptional
Aug 1, 2023
All staff are very helpful and friendly. We had a pleasant stay.
Chiew Qooi Goh
Chiew Qooi Goh, 3-night trip
8/10 Very good
Apr 27, 2025
Perfect location, good room, couldnt turn the heating down and it was so hot we couldnt sleep
Verified traveler
3-night trip
10/10 Exceptional
Jan 23, 2024
Excellent property! Splendid staff!
Harold
Harold, 1-night trip
8/10 Very good
Feb 6, 2023
Very clean hotel with reasonably sized rooms. Reception staff were friendly and helpful.
In a good location for access to all main points of interest.
Jane
Jane, 4-night trip
10/10 Exceptional
Sep 19, 2024
Excellent
Mario
Mario, 3-night trip
10/10 Exceptional
Jun 29, 2023
Location. Close to centre but in a nice little platz with bars and restos
Adam
Adam, 4-night trip
8/10 Very good
Dec 25, 2023
Nice experience
Marlon
Marlon, 3-night trip
8/10 Very good
Apr 24, 2023
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.