可以免费取消我在查尔斯敦阳台酒店的预订并获得全额退款吗？

是的，查尔斯敦阳台酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

这家公寓是否允许携带宠物入住？

很抱歉，不允许携带宠物。

这家公寓提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 AUD 75。

何时可在这家公寓办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。提前入住需要支付 AUD 20 的费用（视供应情况而定）。退房时间为 10:00。延迟退房需要支付 AUD 20.00 的费用（视客房供应情况而定）。提供快速入住、快速退房、无接触办理入住和无接触办理退房服务。

在查尔斯敦阳台酒店及其附近有什么游览观光项目？

查尔斯敦阳台酒店设有花园。

查尔斯敦阳台酒店配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括厨具、大冰箱和微波炉。

查尔斯敦阳台酒店周边区域环境如何？

查尔斯敦阳台酒店位于查尔斯镇，只需7 分钟步行可至查尔斯敦广场。

纽卡斯尔查尔斯敦阳台酒店住宿优惠| Hotels.com 好订网

Q: 这家公寓是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 在查尔斯敦阳台酒店及其附近有什么游览观光项目？

查尔斯敦阳台酒店设有花园。

10/10 绝佳

2025 年 8 月 4 日

Richardson，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 17 日

Great location and good amenities

Great Location close to Charlestown Shopping Square in a quiet Street. Great Apartment lay with both bedrooms and both bathrooms upstairs. It has good amenities: TV Washing machine/dryer, 2 bathrooms, dishwasher, fridge, toaster, kettle etc, however cleanliness is lacking - it could do with a deep clean.

2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 6 月 21 日

I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)!

Samantha，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 4 月 18 日

Nice covenant.

Dilip，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 4 月 6 日

Issues with property

Was rather disappointing. Photo of the property does not go with the actual view of the front of the property. The adjoining doors between two different apartments were not locked. One of the blind’s chain in the second bedroom was broken. Hazel

1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2024 年 11 月 24 日

Absolutely terrible. Read the reviews, don’t stay here. 1. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment. 2. The balcony is unable to be used due to some structural issue! 3. The garage didn’t lock, leaving open entry to anyone from outside 4. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned. 5. Really noisy - lots of other tenants out playing late at night 6. The internet didn’t work. 7. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing. In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such.

Kerryn，2 晚家庭旅行

Expedia真实住客点评

2/10 很差

2024 年 9 月 19 日

DO NOT UTILISE THIS PROPERTY Booked accommodation here for a number of nights to catch up with family Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc. Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow" Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused. Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation. This provider should be removed from all platforms and not allowed to offer their services. I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.

Nicki，3 晚家庭旅行

Wotif真实住客点评

4/10 尚可

2024 年 8 月 31 日

Bed uncomfortable Bathroom needs work to shower door

Kerry，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 6 月 6 日

Ryan，1 晚行程

Hotels.com真实住客点评

6/10 好

2024 年 5 月 27 日

50 /50 to stay

Property is good. However had a number of little issues between cleaning and maintenance.

Ian，4 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 5 月 15 日

The stairs were unique The open living space was great The layout of the bedrooms was great

Donald，1 晚行程

Wotif真实住客点评

6/10 好

2024 年 1 月 21 日

Good location

Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.

Natalie，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2023 年 10 月 7 日

Sophia，4 晚行程

Wotif真实住客点评

2/10 很差

2022 年 12 月 13 日

Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude. Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.

Emma，3 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2019 年 5 月 10 日

Needs a clean and update

Apartment was very dirty and uncomfortable. Very cold and needs a major update.

Gilluan，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2019 年 5 月 6 日

good spaces and beds were good sparse ( not cushions) on lounge kitchen utensils very light on gas/over ill equiped and dirty/old mould on ceiling; not healthy silly bathroom design

1 晚家庭旅行

Wotif真实住客点评

4/10 尚可

2019 年 2 月 18 日

The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.

4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2018 年 9 月 10 日

Clean and great location. Easy check in Bed was very comfy

1 晚行程

Wotif真实住客点评

6/10 好

2018 年 8 月 5 日

เช็คอิน เช็คเอาท์ไม่ยุ่งยาก ทำเลเงียบสงบดี แต่ที่จอดรถแคบจอดยากมาก

Suchaya，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2018 年 5 月 15 日

Malcolm，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2018 年 4 月 24 日

Great apartment

This is the best apartment, it is like your own home.

Bern，2 晚行程

Wotif真实住客点评

8/10 很好

2018 年 2 月 4 日

Not exactly 'executive' but a good place to stay

Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk. Only negatives... Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in. It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service.

Mark，2 晚行程

Wotif真实住客点评

4/10 尚可

2018 年 1 月 20 日

Nice apartment, poor service dangerous furniture

The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!!

Neil，14 晚行程

Wotif真实住客点评

10/10 绝佳

2017 年 12 月 26 日

Christmas visit

We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round

Chris ，2 晚行程

Wotif真实住客点评

2/10 很差

2017 年 5 月 12 日

Don't waste your money

Pros: check in/out and parking was good. Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine.

Hotels.com真实住客点评

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可以免费取消我在查尔斯敦阳台酒店的预订并获得全额退款吗？

这家公寓是否允许携带宠物入住？

这家公寓是否有停车场？

这家公寓提供机场接驳班车吗？

何时可在这家公寓办理入住和退房？

在查尔斯敦阳台酒店及其附近有什么游览观光项目？

查尔斯敦阳台酒店配备厨房或小厨房吗?