可以免费取消我在堡垒宅邸酒店的预订并获得全额退款吗？

是的，堡垒宅邸酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

堡垒宅邸酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

堡垒宅邸酒店是否有停车场？

是的。自助停车收费为每天 CAD 30。代客停车收费为每天 CAD 40。

何时可在堡垒宅邸酒店办理入住和退房？

15:00 起可办理入住手续。退房时间为 11:00。提供快速退房服务。

在堡垒宅邸酒店及其附近有什么游览观光项目？

附近的冬季玩乐活动包括有滑雪场所。

堡垒宅邸酒店周边区域环境如何？

堡垒宅邸酒店就在老魁北克的在河边，仅需 3 分钟步行可至芳堤娜城堡，7 分钟步行可至魁北克市政厅。

魁北克市（及周边地区）堡垒宅邸酒店住宿优惠| Hotels.com 好订网

Q: 堡垒宅邸酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 在堡垒宅邸酒店及其附近有什么游览观光项目？

附近的冬季玩乐活动包括有滑雪场所。

10/10 绝佳

2025 年 10 月 21 日

Everything was Perfect

We really enjoyed our stay! Paula is a wonderful Hostess! She made sure everything was perfect for us and had so much information to share. The location is perfect for walking to everything in Old Quebec City! Every evening we would walk up the hill to The Citadel and watch the sunset over the beautiful St Lawrence River and the Chateau!

Julia，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 17 日

Stylish Hotel

The room is stylish, and the hotel is within walking distance to Dufferin Terrace, the Citadelle of Québec, and other major attractions. One small issue we noticed was a shoe print on the couch, but overall, we enjoyed our stay.

Shiu Wai，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 13 日

Not a fan of a dark toilet, but anything other than that is excellent.

Anson，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 8 日

Kathleen，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 7 日

We had the tiny split level room. I wouldn't stay in this room again because the bed was only accessible on one side and it was elevated by a few stairs that we had to negotiate before we had to go down a whole flight of stairs to the bathroom (especially in the dark at night). Zero closet or storage space. Staff was excellent and loved the completely new (as of May 2025) interior design of room but the lack of space and split level is a no from us especially at the price we paid. There are far better options in this hotel and elsewhere in town.

Paul，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 7 日

This was a very nice historic hotel in a great location near Chateau Frontenac, however there were a few shortcomings as others have mentioned. We reserved the deluxe suite. I was aware that there was no elevator and thought we were on the third floor, forgetting that "European" floors start at zero. So we were actually on the fourth floor, which was 52 steps from the lobby. And we had a loft bedroom in addition to the regular bedroom, which was another 12 steps up for a total of 64. Slightly challenging for two women and a decent amount of luggage. The unit was nice with the original stone walls, however the loft ceiling height was only about 5' 3" so I was not able to fully stand up in there. That should have been mentioned on the listing. Getting up in the middle of the night was a challenge trying not to hit my head on the ceiling! The bathroom was very modern, however water pressure was very bad - slightly more than a trickle. That made showering a challenge. And the bathroom lighting over the mirror was poor making it nearly impossible to see to put on make up. Another bizarre thing was that there was an armoire to hang clothes, but the bar height was probably about 6 1/2 ft so a short person would not have been able to reach. There was also no place to put clothing in the bedroom or loft so I basically lived out of my suitcase. I do want to mention that Paula at the front desk was extremely nice and helped us plan several activities.

Barbara，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 7 日

Great location. Lovely host. Beautiful room.

Jennifer，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 21 日

Great location in the old city.

A very nice boutique hotel in a great location in the old city. The woman running the hotel is friendly and very helpful. The rooms are new and comfortable.

Walter，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 21 日

Old Quebec city stay

Great location, easy walk to Chateau and old Quebec City shops and restaurants. No elevator which would be a problem for older guests. Poor lighting in the washroom and terrible water pressure in the shower. Room was beautiful with the exposed stone walls.

Robert G Ryan，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 19 日

Andy，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 18 日

This charming boutique hotel just opened a few months ago. The location is perfect, quiet but just 3 short blocks from the Chateau, Shopping, dining and the river. The decor is exquisite and we had a few suggestions for the very helpful reception. Because the bathroom is mostly black with dim lighting, they need to have a small makeup mirror to apply makeup. Our room was on the third floor, and no elevator so keep that in mind. Parking is a block offsite but not every hotel around there even offers parking. Wonderful stay!

Susan，2 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 14 日

Ne pas oublier de remettre les détecteur de fumée !

Stéphane，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 11 日

So so

Brand new property. We stayed in #3. Well appointed and stylish but the designer missed terribly in my opinion. No outlets on nightstands for phones. Used plugs away from bed on floor. Shower was a dribble. No pressure. All design without function. To open the windows, it was hot and stuffy, we had to crawl over an oversized desk to open windows.

Daniel，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 9 日

David，1 晚行程

Orbitz真实住客点评

10/10 绝佳

2025 年 9 月 8 日

Best location, beautiful material, luxury stay just prepare your self for carrying your luggage to your room!

shokooh，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 8 日

The overall experience was wonderful - the aesthetic and vibe of the room, the staff was superb (thank you, Paula, for all your suggestions), and the location was perfect. Our one suggestion would be to have a proper non-smokey mirror for tasks like putting on makeup or shaving. Other than that, it was perfect!

Carolyn，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 8 日

I’m arriving late but they give me very specific instructions on how to check in

QINGYUN，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 6 日

Cute boutique hotel just steps from old Quebec City. Everything is so close at hand, but the hotels locations is so quiet. A perfect place to stay

Shawn，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 2 日

Nancy，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 28 日

Beautiful room and very quiet area a block away from many restaurants. The room had an excellent view of chateau Frontenac that was a 5 minute walk away. excellent staff and communications as well. Only issue with our room was that the water pressure was very poor that the shower barely worked (the rain head not at all) - apparently it was just our room being at the top so perhaps inquire about this. It was manageable to shower but should be fixed - would definitely stay here again regardless.

Norman，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 27 日

Vraiment beau et confortable

Dali，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 23 日

The hotel is only three months old and is quite modern inside. We liked the spaciousness of our room. Unfortunately, our stay was impacted by the fact that the water pressure to the shower and sinks were quite low due to the suite being on the top floor. We brought this to the staff's attention and they noted that a prior customer had had the same complaint. Unfortunately, the problem may be long term. If a nicely operating shower is important, and especially for the amount of the nightly room cost, avoid staying on the top floor. There were a couple of other more minor problems like an inoperational rainfall shower head and inoperable coffee maker.

Emmanuel，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 22 日

Tasha，1 晚行程

Expedia真实住客点评

6/10 好

2025 年 8 月 22 日

Aside from check in with RoseMarie, who was lovely and helpful, there were no visible staff at this hotel during our 3 day stay. Front desk is only open 9-5 and we had to call an after hours number on our second day for fresh towels because no one had come during the entire day we were out to freshen the room. We were told they “forgot”. The bedding was slightly soiled on the top cover but was not changed during our 3 day stay. The bedside light would randomly turn on and off throughout our entire stay. Although the hotel is newly renovated and aesthetically very nice, aside from initial check in there was no communication. It was not a welcoming environment. This hotel is on 3 floors wth no elevator, so keep that in mind. We are older travellers and the three storey climb to the room the end of a day walking the steep hills of Quebec City was the icing on the cake. For about $400 per night we expected a better experience.

Catherine，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 22 日

Paula was a fantastic host. She was very welcoming and gave us the time to explain all great spots to explore. She fave us a map and circled the spots to visit. She checked with us daily. My only disappointment was the water pressure in the shower. At some points it only trickled out and was very difficult to shower.

barry，2 晚家庭旅行

Expedia真实住客点评

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可以免费取消我在堡垒宅邸酒店的预订并获得全额退款吗？

堡垒宅邸酒店是否允许携带宠物入住？

堡垒宅邸酒店是否有停车场？

何时可在堡垒宅邸酒店办理入住和退房？

在堡垒宅邸酒店及其附近有什么游览观光项目？

堡垒宅邸酒店周边区域环境如何？

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