Our stay at Cortsland was due to the airspace shutdown. So, we had to book a hotel room QUICK, so we had somewhere to stay while we waited for flights to start again. When we first checked in, the young man at the desk couldn't originally find our reservation (probably because we had made it less than an hour earlier), but he worked to find it and eventually we got to our room. The rooms were sufficient, nothing spectacular, but clean and accommodating. The issue we had with this location, was the following morning, Jan 3rd. When we went to the main desk to ask about breakfast, the young lady rolled her eyes at me, seemingly put out by me asking if they were still serving breakfast (this was at 8:50am). She checked with the kitchen and she said we were good and proceeded to seat us, we had a party of 4. She then asked for our order, without providing menus. When I asked to see a menu to see what our options are, she rolled her eyes again and walked away to grab them. I was ready to leave at that point. When she came back she handed us 2 and said their kitchen closes for breakfast at 9am. At that point, it was clear we were too much of an inconvenience for her, so we decided to leave. That was the only time, she seemed interested in helping us, but it was too late. She was rude, not helpful and made us feel like we were a complete inconvenience for her. I don't know that we'll ever be back.
