I reserved my room as pay at the property. The manager called and demanded payment before I arrived or he would give my room away. He said he would cancel my room if payment wasn’t received by 6pm. The app has no way to pay after you select pay at property. I made another reservation and paid online. Once there the manager said he would cancel the other room knowing he already charged me for it. The manager is a thief. Hotels.com should make hotels uphold the reservation I reserved. Never had this happen before, a demand for payment.
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Very nice and clean hotel for the price! Nice and quiet this trip. I come to Monee once a month for business and it's a nice place to stay.
I am a choice member not sure how I get points for the rewards
Anne
Anne,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
tarrice
tarrice,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
1 desk chair room no where to sit in-room except bed. Bed very uncomfortable lumpy bed bathtub dirty and stain
Ira
Ira,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 23 日
Lawrence
Lawrence,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 21 日
Don’t waste your money here.
The tub was dirty as well as the furniture in the room. The chain for the door was missing. Everything had stains and the staff gave attitude when I pointed out all the unclean and unkept things no accommodations offered at all.
Jaleesa
Jaleesa,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Decent
Crystal
Crystal,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 18 日
Logan
Logan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Clean and good staff check in. Should say continental breakfast because it was cereal and bread products.