可以免费取消我在巴特利小屋酒店的预订并获得全额退款吗？

是的，巴特利小屋酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

巴特利小屋酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物。需要支付每只宠物每晚 GBP 15 的宠物费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

何时可在巴特利小屋酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 11:00。提供无接触办理入住和无接触办理退房服务。

巴特利小屋酒店是否有内部娱乐场？

不，该酒店不设赌场，但大公酒店赌场 (15-min drive)和云顶赌场 (17-min drive)都在附近。

在巴特利小屋酒店及其附近有什么游览观光项目？

巴特利小屋酒店设有室内游泳池和花园。

巴特利小屋酒店店内或附近是否有餐厅？

是的，有一家店内餐厅The Crystal Restaurant。

巴特利小屋酒店周边区域环境如何？

从巴特利小屋酒店仅需18 分钟步行可至特斯特河。

南安普敦巴特利小屋酒店住宿优惠| Hotels.com 好订网

Q: 巴特利小屋酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物。需要支付 每只宠物每晚 GBP 15 的宠物费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

Q: 在巴特利小屋酒店及其附近有什么游览观光项目？

巴特利小屋酒店设有室内游泳池和花园。

8/10 很好

2025 年 12 月 7 日

The staff are really helpful and kind. Hotel is great and has a really nice kids room

Gavin，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 27 日

Did not use

Gary，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 3 日

Shannon，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 20 日

Noel，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 15 日

No cocktails available Room smelt from previous occupants, housekeeping left doors open but still bad. Service in restaurant poor husband finished main course before I got mine due to issue in kitchen. Had to ask for our wine as they seemed to have forgotten it. Breakfast service also poor however would say the quality of food was good

Anna，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 13 日

I thought the rooms were very basic compared to the views online

Ben，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 13 日

Hotel was absolutely stunning, my second time staying. We always use the New Forest Hotel chains and they never disappoint. The lounge was cosy for a glass of wine after dinner. Staff were really friendly. The room was just what we needed for a night. The pool was clean and a nice size.

Chloe，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 1 日

Kelly，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

Jason，1 晚商务旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 17 日

Tatty and needs renovating

This hotel could be grand, but it's in a very poor state of repair. The room we had was on the top floor, boiling hot. tatty mis matched furniture, bedside lamps not working. The curtains were inadequate, and there was a bright search light above each window meaning that it was blindingly bright all night. Windows filthy and in a very poor state. Shower didn't work!!! We only stayed one night as we were heading for Poole for a ferry early. The only thing that is good is that it's down a track and has safe parking!! didn't have any food so I can't comment. Room 20 is the worst room in the property

Louisa，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 23 日

The basics were good

The hotel got the basics right. I booked this hotel because of the pool. Which on both days was shut. The rooms were clean and well kept. Food was aimed for a 5 star palte, but i would give it 3. Beautiful gardens and very friendly and helpful staff.

Louise，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 14 日

Sorry but would not stay again

Nice Friendy staff and fellow guests. Asked for a few things to be put right such as the right sized coffee cups for the coffee machine. All these requests were rectified straight away. Very suprised and disappointed to be told that our room was not entitled for a bed make up,change of towels or general clean unless we were staying for 4 nights or more (we were staying for 2). Hotel was clean but smelt a bit of dogs. Seemed to be more dog friendly than child friendly. No mattress was initially supplied for cot.

Martin，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 10 日

They tried, and sometimes failed.

Here’s the thing, this is an absolutely beautiful establishment. Everything about it is gorgeous and you feel like you are in Bridgerton. But the weekend I spent there was overshadowed by the fact that I am fairly certain half the staff were new to the job, not inly to this establishment, but to hospitality. I don’t know which one of them were the manager, but I hope they are aware they are doing a horrible job. The staff were disorganised, and they were absolutely horrible trained. It was constantly up to the guest to point out things that the staff should notice. If you, whatever job you have, walk past trash or dishes/glass, take them with you! Check that everything in the room works. When you walk through the buffet, check if anything is empty and refill it. And for heaven’s sake, if something is delayed, let the guests now. Everyone was really polite, very nice, as people they were amazing. And they did try, it just felt like they had no idea what to do most of the time and was just milling around until someone pointed out stuff to them. Or you couldn’t find anyone at all, which when I assume they had a staff meeting doing rock, paper, scissors to figure out who had which job. But this can luckily be fixed and I hope it will, because it’s way to pretty of a place to be treated like that.

Lisa Iren，2 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 4 日

The lack of maintenance is everywhere!

We stay in this hotel a couple of times a year en route to Poole, each time we see no maintenance whatsoever. Everywhere is tatty, the shower in room 20 doesn’t work, the room was roasting hot, and there are 2 outside lights on all night directly above the 2 windows. We had to stuff towels along the curtain pole to try and block it out. The furniture is very cheap tatty pine. The bed and sheets were very comfy though, I’ll give good marks for that. The bedside light doesn’t work. No headboard. We couldn’t complain as it was 11pm when we got to the room, and we left before 6am. No toiletries in the room at all. This hotel should be stunning, but I’d be so disappointed if I’d booked a nice break, every footstep creaks and doors bang!! Sorry but we shall find somewhere else from now on!

Louisa，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 2 日

Elliot，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 7 月 25 日

Unpleasantly surprised

"Single beds" turned out to be a sofa bed and a space saving temporary frame with mattress. Tap for shower was broken. It took speaking to three members of staff to get cooked breakfast premium refunded as it was not needed. What was surprising and quite shocking was that the staff seemed disinterested with resolving the situation. It's a shame as the building and grounds are really quite impressive.

J-P，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 20 日

1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 19 日

The chef slagging the family off when we complained about the burger so I turn paid in full

Olivia，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 7 月 13 日

Characterful property, though the most interesting downstairs spaces didnt seem to have much function - it felt like they were a corridor to the restaurant. We were in a modern ground floor room - pleasant but some fittings looked a bit tired. There was no aircon. We were charged almost £100 for dinner for 2 (without wine). Food ok but not special - i was not even offered a bread roll with my soup. Most other diners seemed to be families with rather noisy children - overall it felt somewhere between fine dining and a holiday camp. At check in i was pressed to book and pay for breakfast, which i did. Next morning i was told by restaurant staff that they had no record of my booking

Philip，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 13 日

Very good

Parul，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 10 日

Elliot，1 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 9 日

Ashleigh，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 6 月 26 日

Great Location Terrible marketing of the place and what it Could offer. Needs some TLC, and a review of safety to escape or if you had an emergency No phones in room Reception not maned at night. given a pass number to gain entrance. Just so tired!!

Peter C，1 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 6 月 24 日

Disappointed

Great potential but turned into an awful night stay The window only opened about 10 inches and there was no breeze the room can barely fit a double bed in but they’ve squeezed a toilet and a dirty shower. (Sink is randomly in the bedroom) can barely walk around the bed. It was SO HOT we couldn’t sleep staff said nothing can be done don’t have any fans. They need to invest in better amenities as quite frankly not possible to sleep in that condition. The bathroom door fell apart in my hands it was just a very disappointing room. The hotel itself was lovely. It’s a shame the bar staff was never at the bar.

1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 23 日

Lynne，3 晚家庭旅行

Hotels.com真实住客点评

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