Parking was easy...room was very spacious and comfortable.
The pool didn't feel heated and the gym was extremely warm with no water.
Donna
Donna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 14 日
We had a room with no windows. Very nice rooms and spacious but you can hear everything from the surrounding hallways. Hard to sleep.
Morgan
Morgan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 13 日
The hotel states check in is at 4, i made dinner reservations for 6 to make sure if there was a delay we still had plenty of time. When we arrived the girl at the counter who must have had allergies because her eyes were red cherries ans barely open informed usbcheck in started at 4 w
Ross
Ross,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
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Joel
Joel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
We stayed over Thanksgiving the staff was very accommodating Pleasant to deal with the rooms are clean exceeded my expectations everything was just great
Rick
Rick,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 8 日
Check in process was horrible....we ended up canceling our room and went home! Very late check in to begin with (4PM), but it wasn't even ready by 4:30 and no talk about any compensation. It was just my husband and I, and we like kids, but there were so many unsupervised kids running around (and this was a Sunday night) We knew that rest of our stay would not be what we needed.
Ayron
Ayron,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 8 日
Parking good. Heating in room terrible - could not adjust the heat. Pool was way too cold. Hot tub nice. Breakfast was the worst I’ve ever seen. All the food was out or super low and not everyone eating could have much. I took the last donut and it was hard as a rock. Floor in elevator covered in popcorn. Front desk clerk told me nothing about breakfast/pool times/wifi password blank. Tried calling the front desk from our room but no one would answer so we had to go to desk when unnecessary.
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 8 日
Got there to check in at 4 - which is an hour later than most hotels and my room hasn't ready (I was not the only one) got my parking pass which directs customers to pack in the back lot which I then had to argue with the front desk when I was finally checking in that the instructions specify to park in what is now a "private lot" as I was telling my fiancé to hold the parking ticket for validation in which I was told "We do not do that anymore and the pass only says to park back there if the main lot is full". I told her to actually read the parking pass and at that time she said she would let the manager for the morning know that the pass does not specify anything she told me. When the room was finally ready it was mostly clean - the shower had left over hair from a prior guest but that is a small complaint. The beds were super uncomfortable though - the adults definitely left tired and sore. We collectively agree we will never stay here again.
Loren
Loren,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Good stay clean rooms good service
David
David,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
Room wasnt ready at 4. Told it should be 20 minutes. Twice the desk person asked the assistant general manager to check to see if room was ready. After 40 minutes
Arleen
Arleen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 5 日
Parking is across the street. We were not told about using the room key to access elevator. Had to ask for extra supplies for room. Overall it was fine. Not sure if we will stay again.
BARBARA
BARBARA,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 3 日
The rooms and hotel itself could have been cleaner. The staff were kind. The complimentary breakfast was very good and a nice amenitie.
Kyleen
Kyleen,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 1 日
The room was spacious. The hotel had a unique feel as it was a building converted from a former factory.
Kim
Kim,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
The room was in the middle so I had no windows . I loved it . Soundest sleep ever. Great accommodations .
Elizabeth
Elizabeth,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
I've stayed here many years ago before it was updated. I liked it then even if it was older. Its a very unique building. We had a 2 bed 2 bath suite. Very spacious and I thought the update was very well done. We came in on a Sunday after a very busy Saturday night. Cleaning staff was overwhelmed. We didn't get to check in til an hour after normal check in time. That was ok because I understood how busy they'd been. HOWEVER, our room had been vaccumed and had clean towels. Other than that I'm not sure what else they did. I expect the room to be clean wherever I go. To say it was gross is an understatement. The capper for me was obviously recently stained sheets!!!! Ick. Yuck. Ahhhhh. Ok that being said, the front desk staff was consistently nice. I was very calm when I went to show a picture. She gave me the GMs email. I sent her an email right away and she responded with the most satisfactory outcome for me personally. So, bad stay. Good outcome overall. Would I stay again? Not sure but they did all the right things to try to make me happy. That says a lot to me.
Arlana
Arlana,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 29 日
When My friend and I showed up to check in to the hotel at the 4pm check in time our room was not ready. We waited 4 hours past check in time for the room to be ready. I checked around 7pm and our room was still not ready. They took down my name and number and said they would call when the room was ready. I never got a phone call so I came back around 830pm to check and then the room was ready. It would have been nice to recieve the phone call like I was told I was going to get because it made me concerned the room was still not ready. I did not like having to wait that long to get into my room. The room was nice. It had everything we needed.
Nicole
Nicole,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Danica
Danica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Loved the spacious room with its high ceiling. The lobby was also very welcoming.
Kelli
Kelli,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 27 日
Ann
Ann,3 晚行程
Hotels.com真 实住客点评
2/10 很差
2025 年 11 月 27 日
Check in time was 4pm we didn’t get there till 4:45 and our room wasn’t even ready not sure why they wouldn’t have told us that ahead of time cause our room wasn’t ready till 7:30. the staff didn’t even care, were very unempathetic because we booked through “third party”
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 24 日
The room wasn't ready until after 6pm, multiple people waiting for their rooms. I have since seen there are consistent reviews complaining of this over the past 3 months.
The staff's response was they didn't know what to do, couldn't help and recommended we talk to the manager. When I went to the front desk in the morning, 3 people there not engaged with customers and I stood there for over a minute until someone acknowledged me standing there. When asked how my stay was and i described how bad it was, she apologized and then that was it. Never again at this place.